Conifer Realty · 2 hours ago
Community Manager
Conifer Realty is a professional, service-oriented organization, and they are seeking a Community Manager responsible for all phases of on-site property operation. The role involves managing property assets, overseeing team performance, ensuring compliance with housing program requirements, and maintaining excellent customer service to residents.
Building MaterialConstructionProperty ManagementReal Estate
Responsibilities
Recruit, hire, train and be responsible for work performance by all team members under his or her direction to include, but not limited to, coaching, mentoring, and regular performance management of team members in accordance with Conifer policy and procedures
Perform written evaluations of employees and make recommendations for salary increases and/or advancement, under the supervision of District Managers and Regional RVPs
Maintain and submit regular and timely attendance records of all team members under his or her direction. Ensure overtime is reasonable and necessary, with District Manager approval where appropriate
Follow and enforce all Conifer policies and procedures
Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms
Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents
Provide excellent customer service to residents and resident organizations; respond timely and professionally to any inquiries including resident concerns
In a professional and timely manner, and in accordance with Conifer policy, respond to and address all internal and external requests for information or action
Ensure complete implementation and compliance with all housing program requirements and directives as appropriate
Actively manage the occupancy of the property, ensuring all waitlists are maintained, applications are pre-processed according to vacancy trends and vacant units are turned and leased timely
Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists
Ensure that community is maintained to Conifer standards
Immediately report accidents and emergency situations to Risk Management and District Manager. Complete and submit the proper incident reports
Ensure that all maintenance requests are handled on a timely basis while effectively communicating to the residents. Ensure that appropriate written records are kept of all maintenance work completed
Inspect Community and apartments in accordance with Conifer policy
In conjunction with Maintenance Supervisor, obtain competitive bids for contract services and capital improvements; process bid packages per Company procedures
In conjunction with Maintenance Supervisor, draft approval memos and contracts for approval and supervise outside contractors working on the property to ensure contract compliance
Assist in development of annual budget and work within the approved budget. Seek District Manager approval for any unbudgeted expenses. Complete monthly variance reports and actively contribute to reforecasts as required
Collect rents and handle delinquent accounts in a timely and efficient manner
Maintain clean resident and subsidy ledgers
Make bank deposits daily and/or as required
Process all accounts payable timely and in accordance with budget and Conifer procedures
Emergency on-call duties as required or assigned
Physical attendance at assigned work location during scheduled hours is essential
May be required to assist at other Conifer locations as needed
Other job-related duties, projects as assigned
Qualification
Required
Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing
HUD Project Based Section 8 experience required
Minimum High School degree/GED equivalent required
Excellent interpersonal and customer service skills
Collaborative, friendly to effectively handle issues as they arise
Demonstrated excellent written/oral communication skills
Ability to exercise good business professionalism and business judgment at all times
Strong organizational, time management, and multi-tasking skills to meet required deadlines
Resourceful; effective problem-solving skills
Flexibility – able to prioritize projects and adapt work projects quickly when needed
Able to work both independently and a team
Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives
Preferred
Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred
Minimum 1+ years team supervision experience including training and performance management skills
Demonstrated prior customer service or sales experience a plus
Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications
Yardi Voyager experience desired or other accounting or housing software programs a plus
Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred
Associates Degree in Business or some college desired; Bachelors' degree a plus
Certifications Preferred or willing to obtain: HUD Project Based Section 8 Experience Required, Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), LIHTC (Low Income Housing Tax Credit), S.T.A.R. Training, Others pertinent to affordable housing industry
Benefits
Ongoing training and development
13 holidays
15 days paid time off
401K with company match
Medical
HSA
Dependent care Flex account
Dental
Vision
Company-paid life
Short and long-term disability insurances
Wellness program
Company
Conifer Realty
Conifer is a full-service real estate company that develops, constructs, owns and manages high-quality, affordable housing communities.
Funding
Current Stage
Late StageTotal Funding
$10MKey Investors
TD Bank
2019-12-18Series Unknown
2017-01-04Debt Financing· $10M
Recent News
2025-07-07
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