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ASSA ABLOY Group · 1 day ago

Sales Representative, Inside Sales

Kent, WA

Full-time

Onsite

New Grad, Entry Level

$70K/yr - $80K/yr

ASSA ABLOY is a global leader in door opening solutions dedicated to providing a safe, secure, and accessible building environment. The Inside Sales Representative will engage with clients, manage sales activities, and ensure customer satisfaction in various settings including healthcare and commercial buildings.

BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home

Responsibilities

Client engagement: Respond to inbound inquiries, present and explain products or services, and build relationships with customers

Adaptability: Ability to adapt to changing market conditions and learn new product information quickly

Administrative tasks: Manage and update CRM systems with accurate client data and sales activity logs

Assist customers with order processing, shipment tracking, and returns or exchanges

Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations

Customer data and database updates and management

Making outbound calls to customers, researching leads from various sources, and responding to inbound marketing inquiries

Record keeping: Maintain accurate and detailed records of customer interactions and sales activities in the CRM system

Sales revenue allocation and monthly reporting

Collaboration: Work closely with outside sales team to improve lead quality, open new accounts, assist with resolving customer issues, and provide quick and reliable support

Back-up for all duties related to the Administrator, Pricing and Quoting role

Event Management: Help plan and execute events for internal and external training and tradeshows

Other duties as assigned

Qualification

CRM software proficiencySales techniquesMicrosoft Office proficiencyCommercial construction knowledgeMulti-taskingCommunication skillsTime managementAttention to detailOrganizational abilitiesSelf-motivatedPositive attitude

Required

Your background includes a College/University degree (preference for business administration or a similar field), or have work experience commensurate with, minimum high school/GED diploma

Proficiency in Microsoft Office tools

Proficiency in CRM software (e.g., Salesforce) and/or other sales tools

You have a can-do, positive and entrepreneurial spirit

You are a self-motivated, organized individual who takes pride in attention to details and accuracy in their work

You're a multi-tasker who can manage time and projects proficiently

Can work independently while being part of a team

Excellent oral and written communication skills

Sales acumen: Strong understanding of sales techniques, negotiation skills, and the ability to build rapport

Strong time management, organizational abilities, and the capacity to multitask

Attention to detail and accuracy

Preferred

Understanding of the basic Commercial construction process is a plus

Benefits

Bonus

A 401(k) plan

Education assistance

Company

ASSA ABLOY Group

Glassdoor3.7

ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.

Founded in 1994