Bristol Myers Squibb · 20 hours ago
Senior Manager - International Predictive Customer Engagement
Princeton, NJ
Full-time
Onsite
Mid, Senior Level
$152K/yr - $184K/yr
3+ years expBristol Myers Squibb is a company that transforms the lives of patients through innovative work. The Sr. Manager of International Predictive Customer Engagement is responsible for developing and delivering analytical assessments and machine learning solutions to enhance customer experience and engagement in International Markets.
BiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine
Responsibilities
Hands-on data scientist or machine learning engineer that will be expected to ideate, design, develop, model and deploy advanced solutions
Hands-on use of cutting-edge analytics and machine learning to understand and predict next best actions to improve International Markets based customer experience and engagement using a variety of data sources to drive effectiveness of commercial tactics
Build and own predictive machine learning based solutions for International Markets Commercialization to enable better understanding, experience and engagement of our customers
Employs disruptive thinking to improve value to the business and our International Markets based customers through deepened market understanding, streamlined business engagement and practically applied, data driven analytics
Use a sound mix of market knowledge, brand strategy and machine learning capabilities to build and enhance the quality of our predictive models
Be able to translate the complexity of the machine learning models in business language to make the insights understood better and drive the use of these models further
Partners with broader Commercialization Data Science & AI Predictive Solutions organization to provide guidance on how advanced analytics and machine learning can be leveraged to solve ad-hoc non-commercialization needs
Partners with broader Commercialization Data Science & AI Predictive Solutions organization to monitor the external, Commercialization Analytics landscape, identifying and applying new capabilities in support of continuous BIA evolution and business performance
Qualification
Required
BA/BS required
Minimum of 3 years of experience
Proficiency in Python/R and SQL
Hands on experience with designing and deploying machine learning models using Scikit-Learn, Tensorflow, Pytorch, etc
Experience with Git
Experience with cloud based environments (AWS, Azure, etc)
Experience with MLOps
Preferred
quantitative area of study preferred
MBA/other graduate degree preferred and contribute to required years of experience
Benefits
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Paid Time Off
Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work.
Company
Bristol Myers Squibb
At Bristol Myers Squibb, we work every day to transform patients’ lives through science.
10001+ employees
H1B Sponsorship
Bristol Myers Squibb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (247)
2024 (278)
2023 (231)
2022 (180)
2021 (181)
2020 (169)
Funding
Current Stage
Public CompanyTotal Funding
$29.32BKey Investors
Venrock
2025-11-05Post Ipo Debt· $5.74B
2024-02-14Post Ipo Debt· $13B
2023-10-30Post Ipo Debt· $4.5B
Leadership Team
Charles Bancroft
CFO
Cristian Massacesi
Executive Vice President, Chief Medical Officer and Head of Development
Recent News
2026-01-07
2026-01-07
2026-01-07
Company data provided by crunchbase