Pinakle ยท 6 days ago
AT&T Sales & Customer Service Associate
Westfield, IN
Full-time
Onsite
New Grad, Entry LevelPinakle is a leading provider of AT&T products and services, specializing in sales and customer experience. They are seeking an enthusiastic individual to join their team as an AT&T Sales and Customer Service Associate, where the primary responsibility will be to assist customers with their needs while providing exceptional service and support.
Marketing & Advertising
Responsibilities
Engage with residential customers to identify their needs and provide tailored AT&T product and service recommendations during the sales consultation
Provide caring, courteous, trustworthy, and professional service to AT&T customers directly
Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail
Process customers' sales orders on new internet and wireless services
Track all sales orders from start to finish to create a seamless customer experience
Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers' needs
Qualification
Required
Customer service or sales experience
Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience
Experienced in building trust with customers and delivering high-quality service that exceeds expectations
Technically adept with hands-on experience using smartphones, tablets, and point-of-sale systems
Company
Pinakle
At Pinakle, we provide comprehensive support for our business clients, covering everything from customer support to project management, technical assistance, inventory management, and revenue growth.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase