Resident Services Coordinator jobs in United States
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Legacy Partners · 5 months ago

Resident Services Coordinator

Legacy Partners is a privately held real estate firm that owns, develops, and manages multifamily communities throughout the United States. The Resident Services Coordinator is responsible for promoting, organizing, and implementing resident retention programs and managing resident relations, events, and outreach efforts.

Commercial Real EstateReal Estate
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Responsibilities

Welcome residents, guests, and visitors to the community. Manage lobby flow, appointments, and walk-ins. Assist with dining reservations, shuttle services, and provide local area information. Deliver exceptional customer service and timely communication through newsletters, flyers, greeting cards, and community portals
Plan and coordinate resident events such as food trucks, fitness classes, wine tastings, holiday parties, and barbecues. Assemble and deliver move-in gifts and welcome materials. Promote the resident referral program and support resident engagement efforts
Maintain marketing collateral and deliver materials to local businesses. Build relationships with local vendors, restaurants, and services. Solicit contributions or coupons for events and move-in packets
Track and notify residents of package deliveries and manage overflow. Address and deliver greeting cards for birthdays, holidays, and special occasions

Qualification

Event PlanningCustomer ServiceMarketingResident EngagementCommunication Skills

Required

Availability on weekends
Ability to promote, organize, and implement community events
Exceptional customer service skills
Strong communication skills for newsletters, flyers, greeting cards, and community portals
Experience in planning and coordinating events
Ability to build relationships with local vendors and businesses
Skills in marketing and outreach
Ability to manage package and mail deliveries

Benefits

Comprehensive Health Coverage—Medical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance. A Health Savings Account (HSA) with employer match is available for those enrolled in medical coverage. Benefits are offered for employees with a regular work schedule of 30+ hours per week.
Paid Sick Leave – 1 hour accrued per 30 hours worked (max 120 hours).
Vacation Time – Accrued based on hours worked (up to 120 hours in the first five years), with additional accrual over time.
10 Paid Holidays Per Year
Paid Jury Duty & Bereavement Leave
401(k) with Company Match – Eligible after 90 days of employment with employer contribution.
Special Perks & Recognition – Anniversary rewards and sail-away days.
A housing discount (generally 20%) may be available when living and working at the same site and when there is an open slot—the number of discounts is limited. A New Hire must meet rental qualifications to rent.

Company

Legacy Partners

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A privately-owned real estate firm that develops, manages and acquires multifamily communities in core U.S. markets.

Funding

Current Stage
Late Stage

Leadership Team

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W. Dean Henry
Chief Executive Officer
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D
Doug Woo
Tax Director
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Company data provided by crunchbase