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TICE · 3 weeks ago

General Manager for Popeyes - Montgomery

2248 East South Boulevard, Montgomery, AL, USA

Full-time

Onsite

Senior Level

TICE is seeking a Restaurant General Manager for Popeyes in Montgomery. This role involves overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness while leading a team to achieve business objectives.

ConsultingFood and BeverageRetail

Responsibilities

Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service

Ensure compliance with Popeyes operational standards, policies, and procedures

Train, develop, and motivate team members to deliver excellent customer service and meet performance goals

Monitor and control food and labor costs to optimize profitability

Conduct regular inventory checks, order supplies, and manage stock levels

Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations

Handle customer inquiries, concerns, and complaints in a professional and timely manner

Implement marketing and promotional activities to drive sales and increase customer engagement

Develop and implement strategies to improve operational efficiency and maximize productivity

Collaborate with regional and corporate management to achieve business objectives

Develops managerial and leadership abilities of restaurant management staff

Consistently and constantly reinforces company values

Conducts meetings with restaurant management team on a regular basis

Provides coaching and feedback on an on-going basis

Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues

Coaches restaurant management for improved performance

Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions

Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed

Completes all required financial reports accurately

Responds to P&L statements and takes corrective action as necessary

Acts as liaison between the field and home office

Qualification

Restaurant management experienceFood safety knowledgeLeadership skillsFinancial managementInterpersonal skillsProblem-solving skillsCommunication skills