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HighFive Healthcare · 1 day ago

Office Supervisor

Birmingham, AL

Full-time

Onsite

Entry, Mid Level

2+ years exp

HighFive Healthcare is seeking a reliable Office Supervisor to oversee daily operations at one of their practice locations. This role provides leadership to the office team, ensures smooth operational workflows, and supports excellent patient care delivery.

DentalHealth CareMedical

Responsibilities

Supervise and lead staff, ensuring productivity, professionalism, and team collaboration

Oversee day-to-day practice operations, including scheduling, patient flow, and administrative tasks. Monitor and maintain operational efficiency, assisting with process improvements and troubleshooting issues

Support financial operations, such as billing oversight, collections, and reporting, in coordination with management

Serve as a point of contact for patient inquiries, concerns, and escalations, ensuring a positive patient experience

Assist with staff training, onboarding, and performance feedback in accordance with company policies

Collaborate with the Practice Manager and other leadership to align practices across multiple locations

Ensure compliance with HIPAA, OSHA, and company policies in all operational activities

Perform other duties as assigned to support smooth and efficient practice operations

Qualification

Dental management softwareSupervisory experienceOffice software proficiencyOrganizational skillsCommunication skillsProblem-solving skillsDetail-oriented