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Forcht Bank · 3 days ago

Bank Financial Center Manager

Barbourville, KY

Full-time

Onsite

Mid, Senior Level

4+ years exp

Forcht Bank is a Kentucky-based community bank with approximately $1 billion in assets, and they are seeking a Financial Center Manager in Somerset, KY. The role involves overall management of the financial center, meeting profitability goals, providing leadership to staff, and cultivating a strong sales environment.

BankingFinancial Services

Responsibilities

Provide exceptional leadership and coaching to direct reports

Meet and exceed profitability, loan production, and deposit production goals

Develop and maintain customer relationships by calling on prospective customers, identifying prospects, establishing suitable methods of contact, and determining appropriate products and/or services

Conduct sales calls in order to generate new sales opportunities

Assist customers with questions, concerns, and explanations or demonstrations of bank products or services offered

Originate and close loans for certain products to include retail consumer and mortgage lending and small business lending

Refer opportunities to ancillary lines of business

Originate all types of consumer and business deposit accounts to include checking accounts, money market accounts, savings accounts, IRAs, CDs and safe deposit boxes

Assist customers with financial transactions

Cash checks within proper authorization levels and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips

Record transactions and issue computer-generated receipts

Place holds on accounts

Participate in community and civic organizations

Maintain and balance the vault and ATM

Provide VIP service to all customers and staff

Complete required paperwork, reports and forms

Demonstrate the features of the Interactive Teller Machines to new and existing customers

Perform general duties associated with running a Financial Center to include opening and closing the center; processing the night drop, and answering telephone calls

Perform other duties as assigned

Qualification

Customer serviceSales managementFinancial analysisMicrosoft OfficeBanking regulationsTeam collaborationAttention to detailTime management

Required

Ability to provide excellent customer service while exhibiting dedication to Forcht Bank's mission, vision, and values

Ability to promote and cross sell bank products and meet assigned goals

Working knowledge of financial institution operating policies and procedures and banking regulations including a thorough understanding of financial institution products and services

Proficient in the use of Microsoft Office products and banking information systems that are applicable to the area of assignment

Ability to read, analyze, and interpret industry information such as customer financial statements, tax returns, and complex technical documents

Ability to deal effectively and tactfully with customers

Ability to work with a team and members of other departments

Ability to work with little direct supervision in carrying out the tasks and responsibilities assigned

Strong attention to detail

Ability to handle sensitive documents or other confidential information

Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)

Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar including the ability to comprehend written sentences and paragraphs in work related documents

Ability to manage time and be efficient and effective in the completion of assignments

Knowledge of arithmetic and their applications specific to the position

Bachelor's degree in Business, Finance, Accounting or the Work experience may be substituted in lieu of education

Four (4) years' experience in customer service, cash handling, and/or sales

Two (2) years' experience managing the work of others