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Greenfield Savings Bank · 3 weeks ago

Teller I- Full Time

Greenfield, MA

Full-time

Onsite

New Grad, Entry Level

$17/hr - $19/hr

Greenfield Savings Bank is a financial institution seeking a Teller I to process basic customer transactions efficiently and accurately while providing unparalleled service. The role involves balancing transactions, identifying customer needs for additional services, and contributing to a positive team environment.

BankingFinancial Services

Responsibilities

Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone

Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items

Identify a customer’s need for additional services, transferring them to the appropriate staff

Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers

Works with branch leadership on relationship-based selling skills

Contributes to building a positive team environment

Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness

Responsible for compliance and understanding of the Bank’s policies, procedures, and legal guidelines, both new and existing

Additional responsibilities, as needed by office, will be assigned by manager

Qualification

Customer serviceBasic math skillsInterpersonal skillsCommunication skillsSales process knowledge

Required

Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone

Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items

Identify a customer's need for additional services, transferring them to the appropriate staff

Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers

Works with branch leadership on relationship-based selling skills

Contributes to building a positive team environment

Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness

Responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing

High School Diploma or equivalent