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Smith's Food & Drug Centers · 21 hours ago

FLORAL/DESIGNER

Albuquerque, NM

Part-time

Onsite

Entry Level

3+ years exp

Smith's Food & Drug Centers is part of the Kroger family of companies, dedicated to providing exceptional customer service in the floral department. The Floral Designer will create and merchandise floral arrangements, respond to customer requests, and uphold the company's core values while ensuring a positive shopping experience.

Food Processing

Responsibilities

Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests

Provide customer services

Demonstrated aptitude for filling customer needs, and designing floral arrangements

Ability to make intelligent decisions quickly

Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers

Design and create floral arrangements and/or other items to fill customer orders

Greet customers, offer assistance, take and fill orders

Package orders cheerfully, effectively, safely and efficiently

Keep the department area clean and free from clutter

Keep merchandise and supplies in their proper areas

Provide good customer and associate relations

Maintain customer records and files properly

Assist customers in location and selecting items

Handle telephone calls and Florist Transworld Delivery orders promptly and courteously

Assist in decorating and merchandising the department

Provide good customer and employee relations

Able to effectively communicate with customers and associates

Make a neat, clean impression on customers

Be prompt, tactful, calm, courteous, and professional in all interactions

Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination

Qualification

Floral Design CertificationCustomer Service SkillsFloral Arrangement DesignEffective CommunicationStress Management

Required

Willing to work weekends and holidays

Effective written and verbal communication skills

Confidentiality regarding associate records is expected

Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience. Floral Design School equals six months full-time retail design experience

Demonstrated aptitude for filling customer needs, and designing floral arrangements

Ability to make intelligent decisions quickly

Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers

Preferred

Past work record reflects dependability and integrity

Design and create floral arrangements and/or other items to fill customer orders

Greet customers, offer assistance, take and fill orders

Package orders cheerfully, effectively, safely and efficiently

Keep the department area clean and free from clutter

Keep merchandise and supplies in their proper areas

Provide good customer and associate relations

Maintain customer records and files properly

Assist customers in location and selecting items

Handle telephone calls and Florist Transworld Delivery orders promptly and courteously

Assist in decorating and merchandising the department

Provide good customer and employee relations

Able to effectively communicate with customers and associates

Make a neat, clean impression on customers

Be prompt, tactful, calm, courteous, and professional in all interactions

Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination

Must be able to perform the essential functions of this position with or without reasonable accommodation

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.