SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 5 months ago
Restoration Manager/Project Manager
La Puente, CA 91746
Full-time
Onsite
Mid, Senior Level
$60K/yr - $90K/yr
3+ years expSERVPRO of La Puente/City of Industry West is hiring a Restoration Manager! In this role, you will oversee all aspects of restoration projects and crews, ensuring excellent customer service and quality work while leading your team to operational excellence.
Responsibilities
Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software
Negotiate with customers and/or clients for approval of restoration activities
Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain all communications with customers, teammates, vendors, and insurance representatives
Manage production expenses including labor, equipment, vehicles, and other assets
Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed
Actively engage in recruiting, hiring, and training restoration teammates
You will handle each job from start to finish, including the scheduling of the crews, Xactimate, and SERVPRO software
Qualification
Required
High school diploma/GED; Associate degree or Bachelor's degree preferred
Valid driver's license, CLEAN driving record
At least 2 year of management and/or supervisory experience
At least 3 years of industry experience
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Preferred
IICRC certification
Benefits
Competitive compensation
Superior benefits
Paid training
Career progression
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase