GetMyCourse ยท 22 hours ago
AU Dayshift \- Remote Purchasing, Stock Control & Customer Service Officer
United States
Full-time
Remote
Entry Level
$7/hr - $8/hr
1+ years expGetMyCourse is seeking a Purchasing, Stock Control & Customer Service Officer to support the business by ensuring timely purchasing, accurate stock control, and high-quality customer service. This role involves collaborating with various teams to maintain stock availability and provide efficient order processing and customer support.
E-LearningEducationTraining
Responsibilities
Raise purchase orders in Odoo for customer orders and internal requirements
Build and maintain a supplier database, including negotiating competitive pricing for bulk purchases
Review and monitor supplier performance to ensure quality, cost-effectiveness, and reliability
Verify accuracy of supplier order confirmations and resolve discrepancies promptly
Maintain and update purchase pricing in Odoo by extracting product data and updating pricing records in Microsoft Excel
Expedite urgent purchase requirements by liaising directly with suppliers via phone or email
Work closely with the Stores team to ensure purchase order receipting is completed by 3:00 PM daily
Immediately notify the Customer Service team of any supply issues or delays to allow proactive customer communication
Maintain accurate Reorder Point (ROP) and Min/Max stock levels for all stocked items
Support accurate inventory control and stock availability across the business
Enter and process sales orders in Odoo accurately and efficiently
Contact customers to obtain additional information or clarify order details when required
Answer incoming phone calls, including overflow calls, and provide professional customer support
Ensure customer enquiries are handled promptly and accurately to maintain high service standards
Qualification
Required
1-3 years of work experience
Proficient in Odoo ERP
Strong customer-facing and communication skills
Attention to detail with effective error reporting
Understanding of quality management principles
Highly methodical with strong planning and organizational skills
Customer-focused and service-oriented mindset
Flexible and adaptable in a fast-paced environment
Excellent time management and prioritization skills
Collaborative team player
Company
GetMyCourse
We are Get My Course, we help students and professionals reach their full career potential by assisting them in getting nationally recognised certifications to boost their career paths.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-01-29
Company data provided by crunchbase