Priority Ambulance · 1 day ago
Paramedic Administrative Supervisor
Phoenix, AZ
Full-time
Onsite
Senior LevelPriority Ambulance is seeking a Paramedic Administrative Supervisor who will combine paramedic clinical expertise with administrative and operational responsibilities. This role involves managing daily EMS operations, overseeing scheduling and payroll, and ensuring compliance with documentation and billing standards.
Health CareHome Health CareTransportation
Responsibilities
Maintain visibility on the master staffing schedule, including managing call-ins and fill-ins to ensure adequate operational coverage
Answer administrative phone lines and emails; process, prioritize, and coordinate messages appropriately
Submit and track IT support tickets as needed
Handle crisis emails and respond to administrative communications in a timely and professional manner
Ensure security of company buildings, fleet, and all other company property
Complete daily attendance infractions and audit attendance to ensure compliance with company standards
Receive, address, and resolve field crew questions or concerns related to pay, benefits, scheduling, and other personnel matters
On occasion offers support to payroll with tracking, monitoring, and resolving time card discrepancies
Maintain confidentiality and professionalism when handling sensitive employee information
Monitor and enforce timely and accurate ePCR submissions using Power BI and WebPCR in real time
Ensure compliance with documentation policies, billing requirements, and regulatory standards
Maintain billing and patient care records in compliance with HIPAA regulations and document retention requirements
Mitigate PCR’s placed on operations hold list
Provide guidance to field supervisors and field crew members on CQI & DQA best practices to reduce probability of PCR’s ending up on operations hold list
Serves as a resource and support to field crews, addressing operational and administrative issues as they arise
Assist the Field Supervisor with supervisory duties and act as second-in-command when needed
Promote accountability, professionalism, and adherence to company policies
Perform other duties as assigned to support operational needs
Qualification
Required
Paramedic clinical expertise
Strong organizational skills
Attention to detail
Ability to manage sensitive personnel, payroll, and patient care information
Experience in scheduling and payroll oversight
Experience in fleet coordination
Experience in documentation compliance
Ability to handle crisis communications in a timely and professional manner
Experience in monitoring and enforcing compliance with documentation policies and billing requirements
Knowledge of HIPAA regulations and document retention requirements
Ability to provide guidance on CQI & DQA best practices
Leadership and supervisory experience
Ability to promote accountability and professionalism
Ability to perform other duties as assigned to support operational needs
Company
Priority Ambulance
Priority Ambulance provides emergency and nonemergency medical care services.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-04-25Private Equity
Leadership Team
Scott Yates
Vice President of Corporate Development
Recent News
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