Field Service Technician -Bloomington, IN Metro area jobs in United States
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CVS Health · 1 day ago

Field Service Technician -Bloomington, IN Metro area

CVS Health is a leading health solutions company committed to transforming health care. The Field Service Technician provides technical support to internal users of computer applications and hardware, ensuring smooth functioning of systems and delivering exceptional customer service.

Health CareMedicalPharmaceuticalRetailSales
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H1B Sponsor Likelynote

Responsibilities

Delivers technical support to field employees, assisting with resolving issues related to point-of-sale (POS) systems, pharmacy systems, photo kiosks, and inventory management systems
Performs regular maintenance tasks, such as software updates, hardware upgrades, and equipment replacements, to ensure the smooth functioning of various systems within the store, under minimal supervision
Integrates new technology equipment into stores, including setting up new POS terminals, configuring software, and ensuring proper connectivity
Conducts most complex troubleshooting when technical issues arise, including diagnosing the problems and implementing appropriate solutions
Assists in the management of maintaining accurate records of all service calls, equipment installations, and maintenance tasks performed
Collaborates with other members of the technology team, including help desk personnel, network engineers, and software developers
Provides exceptional customer service while installing, diagnosing, and solving retail equipment failures
Ensures IT parts, supplies, and equipment are ready by inventorying stock and placing orders

Qualification

Troubleshooting hardwareTechnical certificationsTechnical degreeField service experienceCustomer service

Required

1 + years of hands-on experience with troubleshooting hardware, maintenance, and repairs
Valid Driver's License with no major violations
Willingness to drive between CVS locations within Bloomington, IN Metro (Reside in the territory supported)
Available to workdays, nights, weekends, holidays
Ability to lift 75lbs + and occasionally work on a ladder
High School diploma or GED is required

Preferred

Technical Certifications
Technical Degree
Previous field service technician work

Benefits

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Company

CVS Health

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CVS Health is a health solutions company that provides an integrated healthcare services to its members.

H1B Sponsorship

CVS Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$4B
Key Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity

Leadership Team

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David Joyner
President and CEO
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Chandra McMahon
SVP & CISO
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Company data provided by crunchbase