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BLISS Car Wash · 1 day ago

Customer Service

Placentia, CA

Full-time

Onsite

New Grad, Entry Level

$16.90/hr - $19/hr

BLISS Car Wash is rapidly growing and looking for energetic, smiling team members. The Customer Service Representative role focuses on creating exceptional first impressions for guests, educating them on services, and ensuring a great experience while maintaining a clean and safe work environment.

AutomotiveCommercialService Industry

Responsibilities

Greet guests and create an exceptional first impression for all guests

Educate all guests on single wash, upgrades, and membership packages

Offer & Sell BLISS Monthly Unlimited Wash Memberships

Offer & Sell BLISS Single Wash Packages as well as Upgrades

Be able to process payments

Ensure all vehicles are loaded safely and correctly onto the conveyor

Prep the vehicle within company guidelines

Quality Control area - verify all vehicles are BLISS clean and wipe down vehicles within company guidelines

Provide excellent service to ensure all guests have a great experience

Maintain a safe and clean work area

Perform after-hours site cleaning by following the schedule (Cleaning site includes but is not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.)

Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy

Ability to follow directions as well as to exercise good judgment and make decisions consistent to the job functions

Follow company safety protocol

Be a team player