Multifamily NW · 4 days ago
Leasing Assistant - Paid Internship
Portland, OR
Internship
Onsite
Intern
$20/hr - $20/hrMultifamily NW is a property management company that has been providing services since 1974. They are seeking a Leasing Assistant to support the Community Manager in coordinating operations of multi-family dwellings and ensuring high occupancy through outreach efforts.
Real EstateRental PropertyResidential
Responsibilities
Assist Community Manager with overseeing complex operations, ensuring that the highest possible occupancy is maintained through continuous outreach efforts and advertisements as specified by the Affirmative Fair Housing Marketing Plan
Assist Community Manager to obtain new residents’ signature(s) on appropriate paperwork prior to move-in. Orient new residents to community
Complete and submit timely, weekly reports; maintain neat and legible records at all times
Ensure that prospect completes application and secures deposit in accordance with the company procedures and Fair Housing requirements
Implement Cascade Management Inc.’s policies as found in the operations manual
Ensure compliance with applicable federal and state regulations associated with business operations. Ensure that the Grievances and Appeals Procedure, "Equal Housing Opportunity", "Justice for ALL", and labor posters are posted in the office
Show apartments, accept applications, and screen applicants (verifying and certifying each resident’s income at initial, interim, and annual re-certification) to determine eligibility in accordance with CMI policies and procedures, and applicable regulations
Complete resident move-in sheet with resident; ensure utilities are transferred
Understand rental agreement and residency policies and be able to explain them to residents
Update availability report and process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.)
Collaborate with the Director of Marketing to ensure that marketing activities are achieved
Follow up on all property inquiries and questions via preferred contact (telephone, email, fax, etc.)
Maintain waiting list files of eligible applicants and files of removed/rejected applicants
Collect rents, maintain petty cash, ensure proper accounting of monies collected, and make deposits in a timely manner. Log and collect late charges, NSF, and other charges. Deliver rent increase notices to residents
File and maintain resident records, keeping an adequate supply of forms and postage on hand
Prepare budget recommendations and submit to Community Manager for review as part of annual budget process
Promote harmonious relations among tenants, employees, owners, and the local community
Enforce house rules in accordance with company policies and procedures. Maintain a pleasant helpful manner at all times and know the number of adults and/or children in the complex along with their name and apartment number
Make recommendations to management for improvement of company policies, procedures, and practices
Travel as required for in person classes and annual education conferences
Regular and reliable attendance during scheduled hours
Performs other duties as required
Qualification
Required
High school diploma or general education degree (GED) and one year related experience and/or training; or equivalent combination of education and experience
Valid Driver's License and insurance is required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Ability to operate basic office equipment such as telephones, 10 key, scanner/photocopier, and fax machine
Microsoft Office Suite proficiency with significant experience in Excel, Word, and Outlook Calendaring
Preferred
Bilingual preferred
Benefits
Medical
Dental
Vision
Rx
PTO
11 Paid Holidays
Short- & Long-Term Disability and Life Insurance
Employee Assistance Program
Accident/Cancer Plan
Medical and Dependent Care Flex Benefit
Company
Multifamily NW
Multifamily NW is an organization offering rental housing services.
Founded in 1992
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase