Highgate · 23 hours ago
Host/Hostess
Paradise Valley, AZ
Full-time
Onsite
New Grad, Entry LevelHighgate is a leading real estate investment and hospitality management company with a global portfolio of over 400 hotels. The Host/Hostess is responsible for ensuring the prompt recognition and seating of guests, assisting servers, and providing excellent service throughout the dining experience.
Hospitality
Responsibilities
Greet and seat guests at appropriate tables in a timely manner
Be attentive of guests’ needs assist in providing a pleasant dining experience
Assist cashier in collection of money or credit cards from guests and servers as needed
Know how to prepare cashier report at the end of the shift
Pay out servers’ and service attendants’ tips if appropriate
Know how to properly take reservations for outlets
Ensure quality control of menus with regard to cleanliness and appearance
Perform opening and closing duties according to established sidework checklist
Have a complete knowledge of standards of service for receiving a room service order
Have a thorough knowledge of menus and current specials in all applicable departments
Assist servers and cashiers in the servicing of guests as needed
Know and understand the state liquor laws
Ensure overall guest satisfaction
Qualification
Required
High School diploma and/or experience in a hotel or a related field preferred
Flexible and long hours sometimes required
Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during entire shift
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to show initiative, including anticipating guest or operational needs
Perform other duties as requested by management
Maintain a friendly and warm demeanor at all times
Company
Highgate
Highgate is a United States-based real estate investment and hospitality management firm.
Founded in 1988
10001+ employees
H1B Sponsorship
Highgate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (5)
2021 (4)
2020 (18)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trilantic North America
2014-10-08Private Equity
Leadership Team
Arash Azarbarzin
Chief Executive Officer
Graham Rumble
Chief Financial Officer | Family Office
Recent News
2025-07-08
Company data provided by crunchbase