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CPG · 1 day ago

IT Generalist II

Ashburn, VA

Full-time

Onsite

Mid Level

3+ years exp

CPG is a technology-driven organization seeking an IT Generalist II to support their technology-related operations. This role focuses on managing IT activities, ensuring user support processes run smoothly, and maintaining system documentation and compliance standards.

Data CenterInformation TechnologyIT Infrastructure

Responsibilities

Manage CPG’s personnel onboarding and offboarding, in relation to accounts and assets

Track and manage IT hardware and software license inventory

Maintain records of system configurations, licenses, and support tickets

Assist with user account provisioning and deactivation

Monitor access rights and escalate anomalies

Manage and audit user accounts, Teams, SharePoint Sites

Perform monthly, quarterly, annual audits in IT records

Manage content on CPG’s Intranet

Create User Help documentation

Create User Help training videos

Perform other routine IT audits

Provide guidance to users on IT policies, software usage, and best practices

Other IT duties as assigned

Qualification

IT systems proficiencyMicrosoft Office SuiteAnalytical skillsProblem-solving skillsCommunication skillsOrganizational skillsInterpersonal skillsAttention to detail