Network Adjusters, Inc. · 1 day ago
Claims Adjuster
Network Adjusters is seeking experienced Bodily Injury and Property Claims Adjusters to join their third-party administrative insurance handling team. The role involves managing commercial bodily injury and property damage claims from inception through closure, ensuring compliance with regulations while providing high-quality claims management.
Responsibilities
Handle Commercial Auto and General Liability bodily injury and/or property damage claims of varying complexity and severity
Investigate, evaluate, negotiate, and manage claims in compliance with state regulations and Network Adjusters’ Best Claims Practices
Provide exceptional customer service to insureds, claimants, carrier clients, and internal stakeholders, using empathy and conflict-resolution skills
Conduct interviews and gather evidence from claimants, witnesses, medical providers, and law enforcement agencies
Analyze insurance contracts and policy language to determine coverage applicability
Review medical records, police reports, and related documentation to evaluate injuries and liability
Establish, monitor, and adjust reserves throughout the life of the claim
Determine settlement values using independent judgment, applicable limits, and deductibles, collaborating with legal counsel when appropriate
Handle litigated matters and negotiate settlements within assigned authority
Maintain accurate claim files, diaries, and documentation
Communicate claim decisions and key developments to policyholders, claimants, attorneys, and other involved parties
Qualification
Required
Minimum 1 year of bodily injury and/or property claims handling experience
Strong verbal and written communication skills
Proficiency in MS Word, Outlook, Excel, and standard business software
Demonstrated customer service skills with empathy and professionalism
Strong analytical, investigative, and decision-making skills
Excellent negotiation and conflict-management abilities
Strong organizational and time management skills, with the ability to multitask in a dynamic environment
High attention to detail and commitment to accuracy
Ability to maintain confidentiality
Ability to obtain and maintain required adjuster licenses, including continuing education
Preferred
College or technical degree, or equivalent business experience preferred
Bilingual proficiency preferred but not required
Benefits
Training, development, and career growth opportunities
401(k) with company match and retirement planning
Paid time off and company-paid holidays
Comprehensive medical, dental, and vision insurance
Flexible Spending Account (FSA)
Company-paid life insurance and long-term disability
Supplemental life insurance and optional short-term disability
Strong work/family and employee assistance programs
Employee referral program