PSI INTERNATIONAL, Inc. · 1 day ago
System Integration Engineer
Albany, NY
Full-time
Hybrid
Senior Level
7+ years expPSI International, Inc. is seeking a System Integration Engineer for the NYS Office of Information Technology Services (ITS). This role involves translating business needs into scalable Salesforce solutions, defining architecture, and providing technical leadership for case management, citizen engagement, and AI analytics capabilities.
Health CareInformation TechnologyMedical
Responsibilities
Defines full architecture blueprint including business processes, integration, data, security, and components
Design multi-cloud Salesforce solutions that align with business strategies and agency's needs by leveraging the Salesforce platform capabilities (Service Cloud, Experience Cloud, OmniStudio, Data Cloud, MuleSoft, Agentforce, Tableau)
Define system boundaries, guardrails, data models, integration and environment strategy
Extend Public Sector Salesforce solution and data models for specific needs of agencies
Design for multi-agency reuse, i.e., reusable intake and engagement solution patterns (Portals and Omni-Channels)
Ensure Agency usecases (e.g. child welfare, licensing, investigation) fit into standardized Salesforce accelerators instead of creating custom silos
Architect data flows and cross agency analytics
Qualification
Required
Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer
Level II - More than seven (7) years of Salesforce architecture and solution design experience
Level II - Minimum 3 years experience in using Salesforce Service Cloud and CRM
Preferred
2 years experience in with Salesforce integrations using REST/SOAP APIs, and MuleSoft
2 years experience in designing large multi-org or multi-tenant Salesforce solutions
Salesforce Certified Application Architect
1 year experience of Salesforce Shield, encryption, and platform security
1 years experience in Salesforce Marketing Cloud
Company
PSI INTERNATIONAL, Inc.
PSI INTERNATIONAL is an information technology company that offers technology, health science, and social services.
51-200 employees
H1B Sponsorship
PSI INTERNATIONAL, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (7)
Funding
Current Stage
Growth StageTotal Funding
unknown2017-12-27Series A
Recent News
2023-05-31
Company data provided by crunchbase