Berlin City Auto Group ยท 23 hours ago
Automotive Customer Service Advisor
Portland, ME
Full-time
Onsite
Entry, Mid Level
$80K/yr - $120K/yr
2+ years expBerlin City Auto Group is a trusted brand in the automotive industry, seeking a customer-focused Automotive Service Advisor to join their service team in Portland, Maine. The role involves providing top-notch customer experience, managing service delivery, and maintaining accurate records while ensuring customer satisfaction.
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Responsibilities
Provide top-notch customer experience and ensure timely service delivery and a high customer service rating
Greet and assist service customers in person, by phone, via email, and text
Write repair orders and maintain accurate records utilizing dealership software
Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance
Verify warranty or service contract coverage
Qualification
Required
2+ years of experience as an Automotive Service Advisor
At least 18 years old
Valid driver's license with a favorable motor vehicle driving record
Must be able to pass a pre-employment criminal background check
Authorized to work in the U.S
Benefits
Career growth opportunities and performance rewards
Flexible schedule and paid time off that starts accruing upon employment
Full benefits: medical, dental, vision, life & disability insurance
401(k) with company contribution
Up to $75/month fitness reimbursement towards gym membership, fitness classes & more
Employee discounts
Supportive, fun team environment
Company
Berlin City Auto Group
Easy means there are no hidden costs. No games of any kind. Rather shop online? We can do that. Want to get in and out fast? We can do that.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase