Pure Storage · 1 day ago
Member of Technical Staff, Infrastructure Shared Services
Lehi, UT
Full-time
Onsite
Mid, Senior Level
$101K/yr - $152K/yr
5+ years expPure Storage is a company fundamentally reshaping the data storage industry, seeking an IT professional to assist in automating storage management. The role involves working closely with datacenter teams to ensure reliable storage operations and includes responsibilities like troubleshooting hardware issues, deploying servers, and mentoring team members.
Cloud ComputingData StorageEnterprise Software
Responsibilities
Strong hands on working knowledge of Linux and Python
Understanding of networking and storage infrastructure
Managing your Jira ticket queue, troubleshooting hardware failure issues, applying appropriate repair steps and validating hardware to send them back out to production fleet
Identify code related problems in the validation process, and create tickets for the appropriate team to implement a fix
Communicate extensively with the datacenter operations teams working hand in hand resolving hardware issues
Deploying, troubleshooting, repairing and ensuring the server fleet is operating at its maximum capacity. Proactively monitoring data storage utilization, I/O capacities and alerts
Create monitors for existing data stores
Being on call during business hours for storage related alerts and escalations
Some code review for bugs, identify code related problems in the automated validation process, implementing resolutions where feasible, and creating tickets in both Service NOW and Jira for appropriate teams to resolve
Maintain and contribute technical documentation, troubleshooting manuals and run books to an internal wiki
Continuously review, learn and understand internal services and tools that apply to our IT workflows
Provide mentoring and training when necessary to the DC Operations team
Familiar experience with hardware from vendors like, Cisco, Brocade, and Supermicro
Resourcefulness and problem-solving aptitude
Scripting is desirable in Python or Ansible programing
We are primarily an in-office environment and therefore, you will be expected to work from the Utah office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave
Qualification
Required
Strong hands on working knowledge of Linux and Python
Understanding of networking and storage infrastructure
Managing your Jira ticket queue, troubleshooting hardware failure issues, applying appropriate repair steps and validating hardware to send them back out to production fleet
Identify code related problems in the validation process, and create tickets for the appropriate team to implement a fix
Communicate extensively with the datacenter operations teams working hand in hand resolving hardware issues
Deploying, troubleshooting, repairing and ensuring the server fleet is operating at its maximum capacity. Proactively monitoring data storage utilization, I/O capacities and alerts
Create monitors for existing data stores
Being on call during business hours for storage related alerts and escalations
Some code review for bugs, identify code related problems in the automated validation process, implementing resolutions where feasible, and creating tickets in both Service NOW and Jira for appropriate teams to resolve
Maintain and contribute technical documentation, troubleshooting manuals and run books to an internal wiki
Continuously review, learn and understand internal services and tools that apply to our IT workflows
Provide mentoring and training when necessary to the DC Operations team
Familiar experience with hardware from vendors like, Cisco, Brocade, and Supermicro
Resourcefulness and problem-solving aptitude
Scripting is desirable in Python or Ansible programming
We are primarily an in-office environment and therefore, you will be expected to work from the Utah office in compliance with Pure's policies, unless you are on PTO, or work travel, or other approved leave
Basic knowledge of Pure storage products such as Flash Array and Flash Blade
Familiar with automated booting in a linux environment
Familiarity with automation tools, such as Jenkins, Docker, etc
Familiarity with the Google suite of tools, including Sheets, Docs, etc
Familiarity with VMWare/EXSI
Computer Science, Computer Hardware Engineering education, or at least five years in the industry
Excellent interpersonal and teamwork skills
Good written and verbal communication skills
Must be detail-oriented and a well-organized self-starter
Can be open to constructive criticism
Ability to explain complicated hardware issues, hardware configurations and BIOS configurations
Fantastic problem-solving skills, especially related to server hardware
Ability to take ownership of issues that arise from various hardware and software problems and follow them to resolution
Proven experience as a SRE, DevOps engineer or similar role
Benefits
Flexible time off
Wellness resources
Company-sponsored team events
Company
Pure Storage
Pure Storage is an all-flash enterprise storage company that enables broad deployment of flash in data centers.
5001-10000 employees
H1B Sponsorship
Pure Storage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (166)
2024 (187)
2023 (187)
2022 (189)
2021 (125)
2020 (152)
Funding
Current Stage
Public CompanyTotal Funding
$529.26MKey Investors
T. Rowe PriceIndex VenturesRedpoint
2015-10-06IPO
2014-08-11Secondary Market· $60M
2014-04-22Series F· $225M
Leadership Team
Charles Giancarlo
CEO and Chairman
John Colgrove
CTO
Recent News
The Motley Fool
2026-01-04
2025-12-30
2025-12-30
Company data provided by crunchbase