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Advocare, LLC · 1 day ago

Family Practice Office Manager

Hammonton,NJ,US

Full-time

Onsite

Mid, Senior Level

Advocare, LLC is seeking a Care Center Office Manager for their family practice in Hammonton, NJ. The role involves managing practice operations and finances to ensure an exceptional patient experience, overseeing administrative staff, and maintaining efficient workflow within the practice.

Health CareMedical

Culture & Values

Responsibilities

Develops and maintains working knowledge of outpatient medical practice to maximize operational effectiveness

Manages the administrative staff including recruitment, hiring, scheduling, training and overall supervision and development

Works directly with providers to implement provider scheduling to ensure maximum productivity. Coordinates scheduling of resources to ensure appropriate clinical staff for each provider. Exercises discretion and judgement when scheduling staff to ensure adequate coverage in all areas, which may require cross-coverage of staff between locations

Oversees and ensures access to care by providing guidance on handling patient phone calls, appointment scheduling, and patient registration

Manages patient flow to ensure a prompt, organized, and pleasant patient experience

Recommends opportunities for increased efficiency

Ensures that all performance reviews, in-service education, and employee compliance issues are addressed on a timely basis

Aids in developing budgets, maintaining expenditures and performing daily financial management tasks

Remains current with Evaluation and Management (E&M) Guidelines, compliance regulations, charge posting procedures, and system reports

Interacts with insurance companies and revenue cycle management office on outstanding claims, prior authorizations and referrals

Performs other related duties as required

Qualification

Medical office managementPatient service skillsHealthcare knowledgeConflict managementTeam buildingCommunication skillsDetail oriented

Required

Prior management experience within a medical office

Knowledge of the health care field and medical specialty

Demonstrates excellent professionalism, confidentiality, and customer service

Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization

Strong patient service and management skills required

Strong communication skills

Experience with conflict management and team building

Functions independently within established guidelines. Works in collaboration with the physician leaders

Detail oriented with strong follow-up

Benefits

Medical and Rx

Paid Time Off

401K Employer Match

Voluntary Hospital Indemnity

Voluntary Term Life and AD&D

Voluntary Short-Term Disability & Long-Term Disability

Voluntary Critical Illness, Cancer, and Accident Insurance

MetLife Auto/Vehicle & Home Insurance Discounts

Company

Advocare, LLC

Advocare, LLC is a physician-owned and physician-governed multi-specialty medical organization operating in New Jersey, Delaware and the greater Philadelphia metropolitan region.

Founded in 1993