USF Credit Union · 2 weeks ago
Indirect Dealer Liaison
Temple Terrace, FL, US
Full-time
Hybrid
Entry Level
1+ years expUSF Credit Union is a financial institution dedicated to delivering financial solutions to improve members' lives. The Indirect Dealer Liaison is responsible for processing and funding indirect consumer loans, ensuring documentation accuracy, and maintaining strong relationships with dealers.
BankingFinancial Services
Responsibilities
Responsible for processing and funding indirect consumer loans. Ensures all documentation is received and accurate. Verifies proof of income, employment and other applicant information as needed. Communicates any dealer quality control or potential fraud concerns to lending management
Maintains strong rapport with dealers, working directly with them when loan packet items are missing or inaccurate
Respond to incoming dealership inquiries on loan status
Follows-up with dealers on approved, not funded, applications to ask for the business. Supports Underwriters by fielding dealer second-look or other escalated loan review requests
Prepares and sends welcome packets to members. Makes follow-up calls to members who have not made their first payment. Takes dealer calls as a back up to underwriters when needed
Maintains select department reports and partners with Accounting to ensure all GL’s and daily funding amounts balance
Performs other job-related duties as assigned
Qualification
Required
A high school diploma or G.E.D. required; bachelor's degree preferred
Minimum of one (1) year of experience in consumer lending in a financial institution required
Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines
Accurate, detail-oriented, and organized
Detailed knowledge and understanding of Credit Union products, services, policies, and procedures
Must demonstrate a functional knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities
Experience with Microsoft Word, Power Point, Excel, and Outlook
Good verbal and written communication skills and interpersonal skills, including phone skills, in order to interact professionally and effectively with dealers and staff
Must be able to work under moderate supervision
Must be able to maintain a high level of confidentiality
Preferred
bachelor's degree preferred
Benefits
Competitive pay, robust incentive programs, 401k matching, Mortgage and Auto Loan discounts
4 weeks minimum paid time off work, work anniversary paid time off, 11 paid holidays and 8 hours paid volunteer time off.
Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered).
100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance
Employee Assistance Program
Undergraduate and Graduate Tuition Reimbursement
Company
USF Credit Union
At USF CU, our hiring process focuses on finding All-Stars who align with our core values of excellence, passion, innovation, community and collaboration.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$10.48MKey Investors
Community Development Financial Institutions Fund
2025-10-22Debt Financing· $8M
2023-04-10Grant· $2.48M
Leadership Team
Richard J. Sellwood
SVP / Chief Operating Officer
Recent News
The Business Journals
2024-05-23
Florida Politics
2023-12-22
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