Bender ยท 1 week ago
Hartford HVAC & Plumbing Counter Sales Associate
Bender is a leading wholesale distributor of plumbing and HVAC supplies, recognized as a top workplace. The Counter Sales Associate will provide exceptional customer service at the trades counter, manage customer orders, and engage in training to enhance product knowledge and selling skills.
Heating Ventilation and Air Conditioning (HVAC)Real Estate
Responsibilities
Greet customers and answer incoming calls at the counter with professionalism and a friendly attitude
Process customer transactions accurately and efficiently using our point-of-sale and WMS systems
Fulfill customer orders and arrange for product pickups
Collaborate with other team members to ensure inventory accuracy and product availability
Handle returns and exchanges professionally and in accordance with company policies
Be willing to find solutions and solve challenges
Assist in resolving customer inquiries and concerns
Maintain a positive and helpful attitude, even during busy periods
Maintain a clean and organized counter area
Qualification
Required
Previous experience in wholesale/distribution counter sales preferred
Previous experience in Plumbing and HVAC experience is a plus
Customer-focused mindset with a genuine desire to help customers find solutions
A positive attitude and a willingness to learn, collaborate, and improve
Ability to work in a fast-paced environment and handle multiple tasks efficiently
Reliable and punctual
Proficiency in using technology, including point-of-sale systems, Microsoft Office, and RFS/WMS scanners, and the ability to learn others
Strong organization and attention to detail and accuracy
Excellent communication and interpersonal skills
Physical ability to lift and move heavy (30-50 lbs.) items occasionally
Benefits
PTO
Insurance
A 401(k) match