UL Solutions · 1 day ago
Customer Success Specialist
Fremont, CA
Full-time
Hybrid
Entry, Mid Level
$74K/yr - $94K/yr
2+ years expUL Solutions has been pioneering change since 1894, leading the way in safety science. The Customer Success Specialist role involves supporting client relationships, ensuring account satisfaction, and providing solutions to help customers achieve their business goals.
AdviceAnalyticsEducationPublic Safety
Responsibilities
Supports the client relationship by demonstrating product/service features to help the customer achieve specific business results and maximum value from the product(s)
Supports client account satisfaction, account growth by effectively responding to client sensitive and urgent issues
May recommend specific solutions to achieve customer's desired result
Meet with prospects to identify and qualify their needs including understanding decision makers, delivery timeframe, budget status, challenge and pain points, and competition status
Provides value propositions to clients, prepares quotes or reviews quotes prepared by others, and closes sales by assisting Account Ownership roles by getting prospects commitment with little or no supervision
Performs other duties as directed
Qualification
Required
University Degree (Equivalent to Bachelors Degree)
2+ years of related experience or demonstrated competency
General knowledge of company policies and sales processes
Demonstrated ability to execute projects to stated objectives
Working knowledge of objectives, processes, and procedures of the applicable subunit(s) of the organization
General understanding of company's products and services
Minimal business travel required
Benefits
Health benefits such as medical, dental and vision
Wellness benefits such as mental and financial health
Retirement savings (401K)
Paid time off including vacation (15 days)
Holiday including floating holidays (12 days)
Sick time off (72 hours)
Company
UL Solutions
UL Solutions is a safety science company that promotes safety science through research and investigation.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25B2025-12-03Post Ipo Secondary· $975M
2025-10-28Post Ipo Debt· $1B
2024-09-05Post Ipo Secondary· $980M
Leadership Team
Jennifer Scanlon
President & CEO
Scott. D'Angelo
Executive Vice President, Chief Legal Officer and Corporate Secretary
Recent News
2025-12-22
MarketScreener
2025-12-19
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