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24 Hour Home Care · 1 day ago

EPSDT Administrative Assistant (Las Cruces, NM)

New Mexico, United States

Full-time

Onsite

New Grad, Entry Level

$16/hr - $18/hr

Inteli-Care LLC is a non-medical home health care provider focused on member satisfaction and high standards of service. The EPSDT Administrative Assistant role involves providing administrative support to the EPSDT program, ensuring compliance with New Mexico Medicaid requirements, and maintaining documentation integrity.

Health CareHome Health Care

Culture & Values

Responsibilities

Support EPSDT referral intake, tracking, and documentation in accordance with MAD standards

Assist with new EPSDT member onboarding, ensuring completeness of eligibility, consent, and service documentation

Maintain EPSDT member records to meet NM audit and retention requirements

Assist with scheduling RN assessments, supervisory visits, and reassessments in accordance with EPSDT timelines

Support PCA schedule coordination under direction of the EPSDT Administrator

Track visit completion and notify leadership of missed or overdue visits

Maintain organized and audit ready compliance files for EPSDT members and PCAs

Track expiration dates for required documents including COR, Registry Abuse, background checks, and trainings

Assist with preparation for internal audits, external reviews, and state monitoring activities

Ensure documentation aligns with NMAC and Centennial Care audit expectations

Assist with administrative onboarding tasks for new PCAs and EPSDT staff

Support E-Verify documentation, COR tracking, Registry Abuse tracking, and background check file maintenance

Maintain training, competency, and onboarding records per NM Medicaid requirements

Receive, log, and route incident reports in accordance with internal policy and NM reporting standards

Maintain secure incident documentation and tracking logs

Assist with scheduling EPSDT, PCA, and compliance trainings

Maintain attendance records and training documentation for audit purposes

Serve as a professional contact for EPSDT members, families, PCAs, and internal staff

Escalate concerns appropriately while maintaining confidentiality

Support data entry and maintenance of EPSDT trackers, logs, and reports

Assist leadership with documentation requests and audit preparation

Assist with preparation and distribution of the monthly company newsletter

Support administrative aspects of outreach and marketing initiatives

Qualification

NM Medicaid/EPSDT experienceMS Office proficiencyCompliance knowledgeEMR/LMS software experienceCPR certificationMultitasking abilityBilingual (English/Spanish)Communication skillsOrganizational skills

Required

High school diploma or equivalent; Associate's or bachelor's degree in healthcare administration or related field preferred

Current CPR certification is required for this position and must be maintained throughout employment in accordance with agency policy, New Mexico Healthcare Authority (HCA), and Medicaid/EPSDT requirements

Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software

Strong knowledge of compliance, audits, and healthcare operations

Strong communication skills, both written and verbal

Excellent organizational skills and attention to detail

Ability to multitask and prioritize tasks effectively

A friendly disposition and ability to work well with diverse groups of people

Must be able to talk, listen, and speak clearly on the telephone

While performing the duties of the job, employee is required to stand, walk, stoop, bend, sit for long periods of time; and must be able to read, write, speak, and hear well enough to communicate

Manual dexterity is required to utilize keyboards and office equipment

Employee may occasionally be required to lift up to 20lbs to file documents, and/or store office material

Push and pull 50 pounds (move equipment, etc.)

Carry equipment/supplies

Use upper body strength

Squeeze with hands (operate fire extinguisher)

Twist

Bend

Stoop/squat

Move quickly (respond to emergencies)

Climb stairs

Walk