Kilcoy Global Foods North America · 2 weeks ago
Accounts Receivable Coordinator
Kilcoy Global Foods North America is seeking an Accounts Receivable Coordinator to manage financial records and customer accounts. The role involves processing cash receipts, reconciling payments, and maintaining positive relationships with customers to ensure timely collections.
Food and BeverageManufacturingMeat and PoultryRetailWholesale
Responsibilities
Accurately and promptly apply customer cash receipts to the appropriate invoices in the accounting system
Reconcile daily lockbox deposits, ACH/wire transfers, and credit card payments
Investigate and resolve unapplied cash and unidentified payments in a timely manner
Process customer refunds or credit memos as necessary
Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding receivables
Contact customers via phone, email, and customer portals regarding past-due balances
Establish and maintain positive relationships with customer accounts payable departments
Negotiate payment plans and resolve billing disputes to facilitate payment
Investigate, analyze, and resolve customer deductions (short-pays) by identifying root causes (e.g., pricing, promotion, shipping, damage claims)
Collaborate with Sales, Customer Service, and Logistics teams to validate deduction claims
Manage the deduction dispute process, including submitting required documentation (proof of delivery, signed purchase orders, etc.) to customers for recovery
Monitor and track deduction trends to report on common issues and recommend process improvements
Generate and distribute accurate and timely customer invoices and credit memos
Process customer "rebill" requests, which may involve creating new invoices to correct errors or re-bill for disputed items after resolution
Verify the accuracy of invoices against purchase orders, contracts, and shipping documents
Assist with setting up new customer accounts and performing basic credit checks as needed
Prepare and distribute regular, detailed Accounts Receivable Aging Reports
Analyze the aging report to identify delinquent accounts and high-risk customers
Provide management with clear and concise summaries of collection activities, account statuses, and potential bad debt exposure
Provide crucial support during internal and external financial audits
Prepare detailed schedules and reconciliations related to accounts receivable
Pull supporting documentation for sample invoices, cash receipts, and credit memos as requested by auditors
Qualification
Preferred
Bachelor's degree in Accounting/Finance
2+ years experience in general accounting
Proficiency in Excel and Microsoft Office products
Superior knowledge of financial reporting software tools and ERP software (Syspro)
Knowledge of Accounts Receivable and Accounts Payable processes