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State of Maryland · 1 day ago

QUALITY ASSURANCE SPECIALIST DJS Program Specialist

Maryland, United States

Full-time

Hybrid

Mid Level

3+ years exp

The Maryland Department of Juvenile Services is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of DJS Program Specialist (Quality Assurance Specialist) to support the monitoring of services provided to DJS youth and ensure their health and safety.

Government Administration

Responsibilities

Monitor and Evaluate Programs: Conduct licensing, monitoring, and certification activities for in-state and out-of-state programs, including private, per-diem, and community-based providers. Assess compliance with statutes, regulations, policies, administrative directives, and best practices to support the health, safety, and well-being of youth in care

Report and Analyze Data: Prepare clear, concise, and accurate reports supported by sufficient, relevant, and competent evidence, including research data, facility inspections, interviews with youth and staff, program policies, and other supporting documentation

Review and Track Incident Data: Conduct ongoing review and analysis of incident reports for assigned programs. Collaborate with the L&M Data Coordinator to identify trends, coordinate follow-up with providers and licensing agencies, and address potential risks. Provide support to the Director of Licensing and Monitoring in response to executive-level requests

Database and Record Management: Enter and maintain licensing, monitoring, and certification findings in the L&M Database to ensure timely and accurate records. Review incident reporting data to identify trends and indicators of risk. Maintain current licensing and monitoring directories, provider contacts, schedules, and shared files

Collaboration and Engagement: Participate in staff meetings, team meetings, workgroups, and other relevant internal and external meetings. Provide support to other OIG teams as needed to advance shared goals and agency priorities

Qualification

Compliance MonitoringData AnalysisProgram ManagementCase ManagementReport WritingCollaborationCommunication

Required

A Bachelor's degree from an accredited college or university

Three years of experience providing case management or resource specialist services to youth in a community or residential setting

Candidates may substitute possession of an Associate of Arts degree in the social or behavioral sciences from an accredited college or university and two years of experience providing direct services to children in a community or residential setting for the required education

Candidates may substitute possession of a Master's degree in the social or behavioral sciences from an accredited college or university for one year of the required experience

Candidates may substitute four years of experience providing case management or resource specialist services to youth in a community or residential setting for four years of college

Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Correctional Institution Administration classifications or Correctional Institution Administration specialty codes in the Miscellaneous Occupations field of work on a year-for-year basis for the required experience and education

Preferred

At least one (1) year of professional experience performing compliance monitoring and reporting in the areas of program management, case management, and/or detention or committed facility management, or residential setting

Possession of a valid driver's license