WellSpan Health · 1 day ago
Supervisor-Patient Financial Services
York, PA
Full-time
Onsite
Mid, Senior Level
3+ years expWellSpan Health is seeking a Supervisor for Patient Financial Services to oversee and coordinate billing, credit and collection, and insurance functions. The role involves implementing billing systems, ensuring compliance with financial record maintenance, and supervising staff while providing outstanding customer service.
Health CareHospitalMedical
Responsibilities
Establishes and implements a system for the collection of delinquent accounts. Collects accounts that are not paid in full at time of discharge or at promised date
Responsible for government and third party billing, as well as patient and physician billing
Keeps current on all reimbursement billing procedures of third party and private insurance payers
Ensures appropriate submission, billing and payment cycles. Establishes appropriate procedures for follow up on third party approvals, billing and collection on overdue accounts
Implements appropriate billing and collection procedures, ensuring that all accounts receivable records are kept in accordance with established procedures
Ensures that appropriate policies, procedures and regulations for maintenance of financial records are followed including information needed for government audits
Evaluates appropriate policies and procedures and makes recommendations for improvement. Initiates changes as needed
Approves or disapproves extension of credit. May secure assignment of benefits or may recommend other sources of credit
Interviews patients or responsible individuals to arrange methods of payment or extension of credit. Secures information relative to patient's financial status, evaluates credit history and determines payment dates and/or amounts based on patient's ability to pay and hospital policies
Plans, conducts and supervises assigned projects
Initiates review of third party payors as appropriate, coordinating with Payor Contracting and setting up payor meetings as needed
Selects, trains/orients, assigns staff, evaluates performance, prepares work schedules and initiates or makes recommendations for personnel actions
Compiles data for and prepares regularly scheduled or special reports, analyses and statements
Maintains established policies and procedures, objectives, quality assessment and safety standards
Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and workshops
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation
Qualification
Required
High School Diploma or GED Required
3 years Relevant experience. Required
Supervisory experience. Required
Preferred
Associates Degree Preferred
Certified Patient Accounts Technician Upon Hire Preferred
Certified Patient Accounts Manager Upon Hire Preferred
Benefits
Comprehensive health benefits
Flexible spending and health savings accounts
Retirement savings plan
Paid time off (PTO)
Short-term disability
Education assistance
Financial education and support, including DailyPay
Wellness and Wellbeing programs
Caregiver support via Wellthy
Childcare referral service via Wellthy
Company
WellSpan Health
WellSpan Health is an integrated health system that serves the communities of central Pennsylvania.
10001+ employees
H1B Sponsorship
WellSpan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
W
William White
Vice President of Public Safety
Recent News
2026-01-09
2025-12-18
2025-12-16
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