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New Horizon Insurance Company · 1 day ago

Claims Adjuster - Commercial Auto

United States

Full-time

Remote

Entry Level

1+ years exp

New Horizon Insurance Company is looking for a Claims Adjuster specializing in Commercial Auto. The role involves establishing contact with all parties involved in a claim, assessing coverage, determining liability, and documenting claims investigations while managing multiple tasks in a fast-paced environment.

Auto InsuranceFinancial ServicesInsurance

Hiring Manager

Diana Mirabal-Aurrecoechea

Responsibilities

Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.), gather facts of the loss and clearly explain the claims process

Assess coverage, identifying and addressing potential coverage issues

Determine liability and document the claim file with details of the claim investigation

Communicate to applicable parties the rationale behind coverage or liability decision

Document information obtained regarding damages and resolve within assigned authority limits

Manage the assignment of claim to material damage for inspection and repairs

Maintain files notes and correspondence while performing multiple task associated with a fast-paced environment

Alert claims supervisor in the event of potential fraud, recovery escalation on the claim

Qualification

Texas All Lines Adjuster LicenseCalifornia Adjusters LicenseCommercial Auto Claims HandlingBilingual in EnglishSpanishProfessional telephone communicationEffective communication skillsOrganization skillsTime-management skillsTeamwork

Required

Texas All Lines Adjuster License - required upon hire

California Adjusters license – required within 90 days of hire

Bilingual in English and Spanish – required

Ability to multi-task in a fast-paced environment

Effective communication skills and ability to clearly document and communicate the basis for decisions made

Excellent written skill that demonstrate clear, profession and succinct communication for file documentation, internal communications and external correspondence

Strong organization and time-management skills

Courteous and professional telephone communications

Ability to work in a team environment