O'Reilly Hospitality Management, LLC · 1 day ago
Guest Service Representative
O'Reilly Hospitality Management, LLC is a forward-thinking company that offers opportunities for team members to engage in various passions. The Guest Service Representative will be responsible for greeting guests, managing room assignments, and handling inquiries about hotel services.
ConsultingHospitalityProduct Design
Responsibilities
Warmly greet guests and assist with registration and room assignments
Handle guest inquiries about hotel services, dining, entertainment, and travel directions
Manage room availability, guest accounts, and billing
Post charges, process payments, and make change
Make reservations and handle guest requests, including safekeeping of valuables
Communicate effectively with other departments
Follow hotel credit policies and ensure accurate cash handling
Support team members and take on additional responsibilities as needed
Qualification
Required
Strong leadership, communication, and organizational skills
Ability to multitask, prioritize, and solve problems
Proficiency with PMS and Microsoft Office
High School diploma or GED
Hospitality customer service experience
Benefits
401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!