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Zoro.com · 2 days ago

NetSuite Analyst

Chicago, Illinois, United States

Full-time

Hybrid

Entry Level

$53K/yr - $88K/yr

1+ years exp

Zoro.com is a leading eCommerce platform that offers nearly 12 million tools, parts, and supplies for business customers. As a NetSuite Analyst, you will support and monitor the operational aspects of the NetSuite platform, including maintaining users, roles, and permissions, designing reports, and managing configuration changes.

AutomotiveConstructionE-CommerceFood and BeverageLandscapingLightingMedicalOffice SuppliesPublic SafetySmall and Medium Businesses

H1B Sponsor Likely

Responsibilities

Identify and resolve operational issues with the NetSuite platform

Resolve support tickets and follow up on outstanding tickets

Aid teams with their NetSuite integrations across the business

Regularly monitor the health of the NetSuite platform

Actively identify opportunities to leverage NetSuite functionality to improve efficiency

Design and develop saved searches, financial reports, KPIs, or dashboards

Support the deployment and validation of NetSuite customizations

Create and maintain detailed documentation for customizations and other enhancements

Maintain user roles and permissions adhering to regulatory requirements

Perform miscellaneous duties as required

Qualification

NetSuite platform experienceNetSuite SuiteFoundation certificationChange management processesTechnical problem-solvingAgile mindsetTeam-oriented supportCommunication skillsDocumentation skills

Required

Associate's Degree in Business, Accounting or equivalent related experience

1+ years' experience with the NetSuite platform or equivalent related experience

Knowledge of promotions, supply chain, pricing, and accounting principles

An enjoyment of technical challenges and eagerness to explore new approaches

Proficient with change management processes, policies, and principles

An Agile mindset with the ability to adapt to changing priorities and requirements in addition to participating in retrospectives focused on identifying contributing causes and providing actionable solutions to prevent them from reoccurring

Fault analysis/determination and problem-solving skills are a must

Ability to effectively communicate technical issues and status to technical and non-technical audiences

Excellent communication, and documentation skills leveraging the Atlassian Stack (JIRA, Confluence), ServiceNow and/or SolarWinds Service Desk

An understanding of production environments, including the requirement for high availability and team-oriented 24x7 support capabilities

Preferred

NetSuite SuiteFoundation certification is a plus but not required

Military education or experience may be considered in lieu of civilian requirements listed

Benefits

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment

Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program

6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing

At least 18 paid time off days annually for full-time employees and 6 company holidays per year

6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required

Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools

Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations

Employee discounts and admission to various civic and cultural institutions around Chicago

Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views

Company

Zoro.com

Glassdoor3.2

Tools, Parts, and Supplies for Your Business™ Zoro has the tools, parts, and supplies your business needs to get the job done—all at affordable prices.

Founded in 2010

Buffalo Grove, Illinois, USA

501-1000 employees

http://zoro.com

H1B Sponsorship

Zoro.com has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (5)

2023 (3)

2022 (6)

2021 (8)

2020 (13)