Turnout · 2 weeks ago
Business Systems & Salesforce Administrator
Herriman, UT
Full-time
Onsite
Mid Level
$75K/yr - $90K/yrTurnout is a modern consumer advocacy platform helping everyday Americans navigate complex government and financial processes. They are seeking a Business Systems & Salesforce Administrator to manage and optimize internal systems that support their sales, marketing, and operations teams.
Information Technology
Responsibilities
Own day-to-day administration of Salesforce, including users, permissions, objects, fields, page layouts, Flows, reports, and dashboards
Partner closely with Sales leadership to support lead routing, pipeline management, forecasting, and reporting
Administer and optimize Salesforce to support marketing and sales operations
Maintain data integrity, troubleshoot issues, and implement system updates and enhancements
Build and maintain integrations between platforms using Zapier and similar tools
Troubleshoot data sync issues and ensure reliable, bi-directional data flow across systems
Set up and optimize automated marketing events, triggers, and workflows using tools such as Mailchimp or similar platforms
Monitor integrations for failures, delays, or data inconsistencies and proactively resolve issues
Monitor system performance and develop solutions to streamline operations and improve data flow
Collaborate with cross-functional teams to understand their needs and translate them into effective system configurations
Act as a key member of the team administering and supporting internal business systems across Sales, Marketing, Operations, and Customer Support
Support and troubleshoot tools such as Dialpad (or similar telephony systems), Slack, email platforms, marketing tools, and other internal productivity systems
Assist with system access management, permissions, and role-based controls across platforms
Serve as a point of contact for system-related issues, investigating and resolving problems across Salesforce and other internal tools
Troubleshoot workflow failures, integration issues, user access problems, and data discrepancies
Coordinate with vendors or internal stakeholders when escalation or external support is required
Create and maintain documentation for system configurations, workflows, integrations, and troubleshooting processes
Support onboarding and training for sales and operations teams to ensure strong tool adoption
Assist in setting up marketing events and triggers to support dynamic campaign strategies
Work closely with the marketing team to ensure all digital touch points are functioning optimally
Support campaign tracking and reporting across Salesforce and marketing platforms
Build and maintain reporting and dashboards for sales, marketing, and leadership
Qualification
Required
Proven experience as a Salesforce Administrator, Business Systems Administrator, or similar systems-focused role
Strong hands-on experience administering Salesforce (Flows, permissions, objects, reports, dashboards)
Salesforce Administrator or Advanced Administrator certification is a strong plus
Strong proficiency with integration tools such as Zapier and native SaaS integrations
Experience administering or supporting Canvas, EHR systems, or healthcare-related platforms is a strong plus
Strong understanding of sales processes and CRM best practices
Experience troubleshooting and supporting systems such as Dialpad (or similar telephony tools), Mailchimp, Slack, and other SaaS business tools
Excellent problem-solving skills and attention to detail in a fast-paced startup environment
Ability to communicate technical concepts clearly to non-technical team members
Proficiency with document automation software (e.g., DocuSign)
Comfort working directly with sales teams and acting as a systems partner, not just a technical owner
Benefits
Equity: Stock options to share in our success as we grow
Unlimited PTO: Enjoy a flexible work-life balance with unlimited paid time off
Comprehensive Health Coverage: Health, vision, and dental benefits to support your well-being
Company
Turnout
Turnout is America’s consumer advocacy platform
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$31.37M2025-09-17Seed· $21M
2024-11-22Undisclosed· $10.37M
Recent News
San Diego Union-Tribune
2025-11-28
Company data provided by crunchbase