1-800-FLOWERS.COM, INC. ยท 2 days ago
Marketplace Analyst
Jericho, NY
Full-time
Onsite
Entry, Mid Level
$85K/yr - $95K/yr1-800-FLOWERS.COM, Inc. is seeking a Marketplace Analyst to optimize the performance and profitability of their marketplace channels. The role involves delivering data-driven insights, monitoring marketplace health, and collaborating with various teams to drive revenue growth across key platforms.
E-CommerceFlowersRetail
Responsibilities
Monitor daily performance across marketplaces (e.g., Amazon, DoorDash, Walmart), tracking KPIs such as sales, conversion, traffic, pricing, profitability, and on-time delivery
Analyze trends to identify growth opportunities and operational risks across brands and platforms
Build and maintain performance dashboards (Tableau, Power BI, Looker, or similar)
Conduct SKU-level, brand-level, and channel-level performance deep dives to support merchandising and marketing decisions
Conduct competitive benchmarking across platforms (pricing, ratings, reviews, assortment, delivery fees, placement)
Provide category insights to inform marketplace strategy and identify industry trends affecting floral, gourmet gifting, and perishable product categories
Track marketplace operational metrics such as cancellation rates, on-time delivery, defect rates, and customer satisfaction scores
Alert cross-functional teams to emerging risks or SLA compliance issues
Support root-cause analysis for performance disruptions (e.g., fulfillment failures, listing suppressions, algorithm changes)
Support dynamic pricing analysis to maintain competitiveness while protecting margin across perishable and non-perishable inventory
Evaluate fee structures, ad spend efficiency, and promotions to ensure healthy contribution profit
Assist with modeling financial impact for assortment or pricing changes
Partner with Marketplace Managers, Merchandising, Finance, Supply Chain, Customer Experience, and Digital Marketing to deliver insights that drive channel strategy
Prepare performance updates and insights for weekly business reviews, leadership meetings, and brand teams
Qualification
Required
Highly analytical and detail-oriented
Comfortable working with large datasets, dashboards, and cross-functional teams
Experience in a fast-paced retail environment
Ability to monitor daily performance across marketplaces (e.g., Amazon, DoorDash, Walmart)
Track KPIs such as sales, conversion, traffic, pricing, profitability, and on-time delivery
Analyze trends to identify growth opportunities and operational risks across brands and platforms
Build and maintain performance dashboards (Tableau, Power BI, Looker, or similar)
Conduct SKU-level, brand-level, and channel-level performance deep dives
Conduct competitive benchmarking across platforms (pricing, ratings, reviews, assortment, delivery fees, placement)
Provide category insights to inform marketplace strategy
Track marketplace operational metrics such as cancellation rates, on-time delivery, defect rates, and customer satisfaction scores
Alert cross-functional teams to emerging risks or SLA compliance issues
Support root-cause analysis for performance disruptions
Support dynamic pricing analysis to maintain competitiveness while protecting margin
Evaluate fee structures, ad spend efficiency, and promotions
Assist with modeling financial impact for assortment or pricing changes
Partner with Marketplace Managers, Merchandising, Finance, Supply Chain, Customer Experience, and Digital Marketing
Prepare performance updates and insights for weekly business reviews, leadership meetings, and brand teams
Benefits
Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
Flexible Spending Account
Health Savings Account
401k retirement program
Mental health resources/ Employee Assistance Program
80 hours of paid vacation time (accrued on an hourly basis)
9 paid holidays
30% employee discount across our family of brands
Potential eligibility for annual merit-based wage increase, if applicable
Company
1-800-FLOWERS.COM, INC.
1-800-FLOWERS.COM, Inc.
Founded in 1976
1001-5000 employees
H1B Sponsorship
1-800-FLOWERS.COM, INC. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (7)
2022 (10)
2021 (16)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-08-03IPO
Leadership Team
Adolfo Villagomez
Chief Executive Officer
W
William E. Shea
SVP, Finance and Administration, Treasurer and CFO
Recent News
2025-12-10
2025-12-09
2025-10-25
Company data provided by crunchbase