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Ticketmaster · 1 day ago

Lead Product Manager – Purchase Product

United States

Full-time

Remote

Senior Level, Lead/Staff

$146K/yr - $184K/yr

7+ years exp

Ticketmaster is a leading ticket marketplace and global market leader in live event ticketing products and services. As a Lead Product Manager, you will set the strategic direction for ancillary upsells and add-ons within the purchase experience, working cross-functionally to deliver impactful products that enhance fan experiences.

ConcertsDigital EntertainmentEventsMedia and EntertainmentTicketing

Responsibilities

Develop and evangelize the product strategy for upsells and ancillary offerings, aligned with company objectives and market trends

Exercise independent judgment in methods, techniques, and evaluation criteria to achieve ambitious goals

Contribute to the development of company principles and objectives, influencing enterprise-wide priorities

Demonstrate deep expertise in ecommerce, purchase flows, upsell mechanics, dynamic packaging, and travel integrations

Partner with Design and Engineering to build robust, highly scalable solutions

Stay ahead of industry trends, regulatory requirements, and emerging technologies to inform product decisions

Lead and inspire other purchase product managers, providing mentorship, coaching, and effective delegation

Drive delivery across many dependencies, collaborating with engineering, design, marketing, CRM, legal, operations, and client-facing teams

Manage complex go-to-market plans, coordinating with external clients and internal stakeholders to ensure successful launches and adoption

Navigate ambiguity and competing priorities, ensuring alignment and timely execution across the enterprise

Build strong relationships with global stakeholders, including clients, marketing, CRM, and other business units

Author clear business cases, competitive analyses, and operational documentation to support decision-making and stakeholder buy-in

Communicate product vision, roadmap, and status to leadership, cross-functional teams, and external partners

Analyze and report on feature performance, identifying opportunities for optimization and innovation

Foster a culture of learning, experimentation, and continuous improvement within the team

Qualification

Product managementB2C ecommercePurchase flowsDynamic packagingTravel integrationsAgile methodologiesAnalytical skillsCommunication skillsMentorshipInterpersonal skills

Required

7–10 years of product management experience in technology-focused businesses, with a track record of delivering complex, high-impact products

Expertise in B2C ecommerce, purchase flows, upsell strategies, dynamic packaging, and travel integrations

Advanced knowledge of scalable architectures, agile methodologies, and product management best practices

Proven ability to influence cross-functional teams and manage large-scale, multi-stakeholder initiatives

Strong analytical, organizational, and communication skills

Bachelor's degree required

Preferred

Advanced degree in computer science, business, or design preferred

Benefits

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

401(k) program with company match, stock reimbursement program

New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

Volunteer time off, crowdfunding match