Merrick Bank · 1 week ago
VP of First Line Operational Risk
Wilmington, DE
Full-time
Onsite
Director/Executive
15+ years expMerrick Bank, part of CardWorks, Inc., is a diversified consumer finance service provider. They are seeking a Vice President of First Line Operational Risk to lead the design and management of operational risk frameworks across all business lines, ensuring compliance and effective risk governance.
BankingCrowdfundingFinancial Services
Responsibilities
Leads the enterprise FLOD program across Non-Card, Deposits, Merchant, and Lending operations
Drives consistency in RCSA development, KRI/KPI monitoring, issue management, and control documentation
Ensures operational governance, control evidence, and risk analytics meet regulatory and audit standards
Partners with the Second and Third Lines of Defense to sustain effective risk management and remediation outcomes
Leads readiness and validation activities supporting FDICIA/SOX, operational resilience, and process optimization
Defines and sustain the enterprise FLOD operating model, policies, and performance routines
Establishes standardized governance calendars, templates, and reporting quality standards
Chairs or co-chairs risk and control committee forums, driving accountability for remediation and improvement
Leads the design of operational dashboards and Power BI datasets for risk transparency
Owns the enterprise KRI/KPI framework and ensure consistent metric reporting across business units
Maintains SharePoint governance structure for evidence, SOPs, and control documentation
Embeds risk assessments and control validations into product, technology, and operational changes
Leads readiness and post-implementation reviews to ensure sustainable control performance
Coordinates with project management, compliance, and audit teams to close risk and issue gaps
Mentors and develop AVP-level and Manager-level leaders across the FLOD team
Builds collaborative relationships with Operations, IT, Compliance, and Risk partners
Presents executive-level briefings to senior leadership and contribute to enterprise governance forums
Responsible for developing, documenting, communicating, maintaining, and enforcing effective control system policies and procedures within your area of oversight
Responsible to act in a timely manner to update policies and procedures when changes in operating conditions occur and / or breakdowns or noncompliance with laws and regulations appear
Responsible for complying with all of the Bank’s internal control policies and procedures
Responsible for understanding and complying with all laws and regulations to which the Bank is subject
Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts
Qualification
Required
Bachelor's degree in business administration, Finance, Accounting, Risk Management, or a related field required. Equivalent combination of education and relevant professional experience may be considered in lieu of a degree
15+ years in financial services with 7+ years in FLOD/operations risk, analytics, or governance leadership roles
Advanced Power BI (data modeling/DAX) and strong SharePoint governance experience
Demonstrated delivery of executive-ready reporting and sustainable remediation outcomes
Demonstrated success presenting to regulators, boards, and executive committees
Preferred
MBA or relevant master's degree
PMP, CRMA, CRCM, or Lean Six Sigma certification
SQL/Tableau/Power Automate experience; knowledge of ServiceNow/Archer
Benefits
Medical, Dental, and Vision (plus much more)
401(k) Plan with Company Match
Short- & Long-Term Disability
Wellness Programs
Group Life and AD&D Insurance
Paid Vacation, Sick Days and bank Holidays
Employee Engagement Activities including Employee Appreciation Day, DEI Employee Resource Groups, Corporate Social Responsibility, Service Recognition
Company
Merrick Bank
Merrick Bank is a bank offering credit program and financing services to marine and RV dealers.
201-500 employees
H1B Sponsorship
Merrick Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (5)
2023 (7)
2022 (8)
2021 (5)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Louis Mrachek
EVP, Head of Lending
Recent News
2025-10-03
2025-10-01
EIN Presswire
2025-09-23
Company data provided by crunchbase