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Fuel Cycle · 1 day ago

Senior Research Manager

Los Angeles Office

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $110K/yr

5+ years exp

Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights. As a Senior Market Research Manager, you will lead a diverse range of quantitative and qualitative research projects, manage client relationships, and oversee junior researchers to ensure high-quality deliverables.

Consumer ResearchEnterprise SoftwareMarket ResearchProduct Research

Responsibilities

Help translate business inquiries into comprehensive market research plans, utilizing our internal platform to design and program research instruments

Design and program research instruments (utilizing multiple methodologies, both qualitative and quantitative within the community) to answer research and business objectives

Assure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity

Load, test, and proofread all research surveys and content on staging before posting live to production

Learn and become an expert user of the Fuel Cycle Research Engine platform to execute research projects efficiently and effectively

Lead and mentor junior market research team members (RM/SRA), ensuring high-quality deliverables and adherence to timelines

Participate in training, coaching, performance management, and support to continuously enhance team skills and market research acumen

Efficiently manage time to coordinate and execute project components for multiple projects

Prioritize tasks, communicate effectively, and remain flexible to meet client needs

Assist in project scoping, cost estimations, and client communication in support of Senior Research Leads

Ensure all project components are executed within scope contract and/or project proposal, and all timelines for met

Collaborate with cross-functional teams (community management, programming and data processing teams, Customer Experience) to deliver all project components in a high quality, timely manner

Assist with daily moderation of research activities in the communities and extract insights. Oversee data collection and ensure quotas are met and data quality is achieved

Serve as the primary market research point of contact for your assigned clients, facilitating complex conversations and communications related to project design, analysis, and unexpected challenges

Ensure client satisfaction by delivering high-quality market insights and managing client expectations

Analyze data and develop insightful results or 'story' that addresses business objective in a clear and concise, visually appealing format

Utilize advanced data analysis techniques to interpret research findings and generate recommendations

Prepare and present reports summarizing research findings and recommended actions

Qualification

Market Research ExpertiseAnalytical AcumenProject ManagementTeam LeadershipBudgeting & Cost ManagementClient Relations ManagementSurvey DesignStatistical AnalysisQualitative Data InterpretationStrategic ThinkingCommunicationTeam CollaborationProblem-SolvingOrganizational SkillsInterpersonal SkillsFlexibilitySelf-Motivation

Required

Bachelor's degree in a related field

At least 5 years of prior market research experience (preferably with a research vendor company), with a track record of successful research initiatives

A minimum of 2 years of staff management experience in market research

A minimum of 3 years of client relationship management experience

Proficiency in survey design, statistical analysis, and qualitative data interpretation

Strategic thinker with a passion for market research

Proficiency in market research tools and statistical software (such as SPSS, SAS, Qualtrics, and/or Alchemer)

Proficiency in Excel, PowerPoint, and Outlook is required

Attention to detail and ability to prioritize tasks and contribute to multiple projects simultaneously

Ability to work effectively in a fast-paced and dynamic environment

Self-motivated, flexible, and organized

Capable of working independently and within teams

Excellent interpersonal, problem-solving and project management skills

Excellent verbal and written communication skills

Preferred

Moderating experience of IDIs or focus groups

Ability to stay informed about industry trends, consumer behavior, and emerging technologies to identify growth opportunities

Benefits

Comprehensive Health Coverage: Medical, dental, and vision insurance plans

401(k) with Company Match: Plan for your future with our retirement savings program

Equity Purchase Option: Participate in Fuel Cycle’s long-term success

Flexible Work Schedule: Empowering you to balance life and work

Generous Time Off: 15 vacation days and 7 sick days per year, 12 company holidays, 4 floating holidays/recharge days to rest or celebrate what matters to you

Paid Parental Leave: Time to bond with your growing family

Monthly Internet & Phone Stipend: Support for remote work setup

Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), and more

Team Connection Perks: Weekly community lunches, refreshments, and snacks at our LA & NY headquarters, Pet-friendly office environments