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Dassault Systèmes · 1 day ago

Senior Director, Global Deployment & Logistics (Remote)

United States

Full-time

Remote

Director/Executive

$184K/yr - $248K/yr

8+ years exp

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. The Senior Director, Global Deployment & Logistics will lead the strategy for logistical execution and operational support of clinical trial solutions globally, ensuring the seamless procurement and management of hardware required for trials.

AerospaceAnalyticsAppsArtificial Intelligence (AI)Big DataInformation TechnologyInternetProduct DesignSoftwareVirtual Reality

Culture & Values

Responsibilities

Strategic Logistics & Supply Chain Management

Develop, implement, and maintain the global logistics and supply chain strategy for hardware used in clinical trials, ensuring alignment with project timelines and company financial goals

Oversee the entire device lifecycle, including procurement, inventory management, provisioning, global distribution, returns, and destruction

Design and execute supply plans that align with clinical trial timelines and requirements

Drive innovation and process improvements using technology and analytics to optimize forecasting, inventory levels, and responsiveness to trial demands

MDM Strategy and Operations

Lead the vision, strategy, and execution of the Mobile Device Management (MDM) program across all Patient Experience solutions

Oversee MDM policies and procedures for security, configuration, remote wipe, app distribution, and device tracking in compliance with GxP and data privacy regulations (e.g., GDPR, HIPAA)

Work closely with the Product team to help coordinate device requirements (tablets, phones, wearables, sensors, data plans, etc.) for product release cycles

Vendor and Stakeholder Oversight

Manage relationships with external vendors, suppliers, couriers, and customs brokers involved in device provisioning, shipping, and help desk support

Negotiate contracts, monitor key performance indicators (KPIs), and manage vendor performance to ensure quality, reliability, cost-effectiveness, and geographic coverage

Collaborate cross-functionally with Clinical Operations, Project Management, Product, Finance, and Sales teams to ensure smooth order fulfillment, resource alignment, and budget adherence

Act as the primary escalation point for all deployment and provisioning issues, troubleshooting complex problems to minimize trial disruption

Operational Excellence and Compliance

Ensure that all logistics and device management activities are in strict compliance with international trade regulations, GxP (GCP, GDP, GMP), ICH guidelines, and regulatory requirements for clinical supplies

Develop and update Standard Operating Procedures (SOPs), Work Instructions (WIs), and training materials to scale activities for implementation and enablement engagements

Identify opportunities for cost reduction and increased profit margins

Qualification

Supply Chain ManagementMobile Device ManagementVendor ManagementClinical LogisticsRegulatory ComplianceInventory Management SoftwareOrder Processing SystemsAnalytical SkillsLeadership SkillsCommunication SkillsProject Management

Required

Minimum of 8+ years of experience in supply chain management, clinical logistics, or clinical supply services and mobile device management, with at least 4-6 years in a managerial or supervisory capacity

Minimum of 5+ years of experience managing vendors

Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field

Expert knowledge of logistics and mobile device management within the clinical trial, biotech, or medical device industry

Proven advanced expertise with order processing systems, inventory management software and MDM solutions

Demonstrated knowledge of import/export documentation and global trade compliance requirements

Exceptional leadership, team development, and cross-functional collaboration skills

Strong analytical skills with the ability to interpret data, track KPIs, and drive continuous improvement

Excellent written and verbal communication, with a proven ability to interact with senior leadership, sales teams and external clients

Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced, high-stakes environment