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Talkdesk · 1 day ago

Enterprise Account Executive

United States

Full-time

Remote

Senior Level

$270K/yr - $320K/yr

5+ years exp

Talkdesk is a leader in cloud contact center solutions, focused on redefining customer experience globally. The Enterprise Account Executive will drive revenue growth by managing the sales process, developing strategies, and building relationships to meet sales objectives.

Artificial Intelligence (AI)Cloud ComputingCRMCustomer ServiceSaaS

Responsibilities

Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process

Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model

Build lasting, meaningful relationships internally with other members of management, team, as well as externally with prospects, customers, and partner community

Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region’s market segmentation and targeted accounts

Communicate accurate and realistic forecast information to the management team per our process and policy

Communicate market reaction and needs back to the business in a productive manner

Engage proactively in problem-solving across functional areas instead of bringing issues to the factory doorstep

Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Qualification

SaaS sales experienceComplex sales managementAnalytical skillsNegotiation experienceCommunication skillsBachelor’s DegreePresentation skillsProblem-solving skillsRelationship buildingFast-paced environment adaptability

Required

Travel required: 50%+

5+ years of new business, direct sales experience, carrying a quota

Prior success selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals at enterprise-level prospects

Strong analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, ask questions that uncover hidden issues during discovery, and bring the transaction to closure successfully

Demonstrated track record of successfully planning, developing, and implementing of new business opportunities

Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers

Excellent communication and presentation skills

Extensive negotiation and contract development experience

Comfortable operating in a fast-paced, dynamic startup environment