Optum ยท 1 day ago
Associate Clinical Admin Coordinator
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Associate Clinical Admin Coordinator is responsible for providing appointment scheduling, patient registration, and clerical support functions to improve health outcomes.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc
Establish and maintain effective working relationships with patients, employees, and the public
Building new referrals from network providers
Reviewing to ensure all necessary documents and information has been provided
Sending back documents for additional information
Canceling those that do not meet criteria or do not have necessary information required within a specified time frame, forwarding to MD review if questionable
Accepting referrals and determining if meets outsource or overflow criteria
While most of the work is computer-based, there is a lot of paperwork handling, faxing, and scanning in addition to multiple telephone calls
This is primarily a sedentary desk job which will consist of 100% of time spent working on a computer and handling the telephone
Oversees patients face-to-face daily
Performs all other related duties as assigned
Qualification
Required
High School Diploma/GED (or higher)
1+ years of experience in customer service
1+ years of experience with medical office processes
1+ years of experience with processing referrals
Intermediate level of proficiency with Microsoft Excel, Word, Outlook and PowerPoint
Preferred
Prior experience with EMR computer applications
Bilingual in English/Spanish
Benefits
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase