Apply on Employer Site

NEOGOV · 1 day ago

Organizational Change Management (OCM) Program Manager

Thurston County – Olympia, WA

Full-time

Hybrid

Senior Level, Lead/Staff

$71K/yr - $130K/yr

9+ years exp

WaTech is a division of the State of Washington focused on advancing IT technologies for public service. The Organizational Change Management (OCM) Program Manager will oversee the OCM strategy, advising leadership and ensuring alignment with agency IT goals while fostering a culture of change acceptance and continuous improvement.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Develop, implement, and provide oversight for WaTech’s agency-wide Organizational Change Management (OCM) strategy and OCM governance framework

Advise executive leadership, project sponsors, and governance committees on OCM strategies to align change initiatives with agency and statewide strategic goals

Develop, refine, and maintain OCM governance structures, policies, and standards

Develop and implement performance metrics and reporting mechanisms to measure and evaluate the effectiveness of OCM programs and initiatives

Develop and implement change management plans and deliverables for projects within the change management framework. Partner with leaders, managers, and staff to provide change management support based on assessments of organizational readiness, change impact, and agency response, including resistance

Collaborate with project managers and technical leads to ensure OCM activities are appropriately planned, integrated, and tracked within project plans, including key milestones, readiness assessments, communication deliverables, and training schedules

Provide oversight to ensure alignment between project objectives and OCM strategies, intervening as needed to address gaps or misalignment

Design, develop, and maintain standardized OCM tools, templates, and operational frameworks

Facilitate open dialogue and transparent communication channels to address concerns, reduce resistance, and build trust

Foster a culture of continuous improvement and learning across teams and interested parties engaged in change initiatives

Qualification

Organizational Change ManagementProgram ManagementProsci CertificationLeadershipVendor ManagementChange Management StrategiesGovernance StructuresContinuous ImprovementCommunication SkillsCollaboration

Required

Nine years of experience in Organizational Change Management (OCM), including the design, implementation, and oversight of large-scale change initiatives. This experience must concurrently include: Five years of experience in a leadership or program management role, overseeing teams or cross-functional project groups. Two years' experience managing organizational change in a complex, matrixed organization. Two years' experience advising executive leadership, project sponsors, and governance bodies on change management strategies. Two years' experience with vendor and contract management, including performance oversight, scopes of work, and vendor relationship management

A bachelor's degree in Organizational Development, Business Administration, Public Administration, Change Management, Communications, Human Resources, Psychology, or a closely related field may substitute for up to four years of experience

Must possess and maintain or acquire/obtain and maintain the one of the following professional certifications within first six months of employment (verification required): Prosci Change Management Certification. Equivalent industry-recognized OCM certification (e.g., ACMP Certified Change Management Professional)