NEOGOV · 1 day ago
IT Services Specialist III
NEOGOV is seeking an IT Services Specialist III to support IT-related product acquisitions and services at York Technical College. The role involves working with service providers to ensure the availability of network and communication services, as well as monitoring and remediating issues related to IT services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Works with service providers to include but not limited to: Comporium, Intrado, T-Mobile, Segra, and Tru-Vista, to provide support to hosted IP telephony service, cell phones, hot spots, panic buttons, and other network/communications devices/services in use at the college
Support for IT related product acquisitions and services, including cyber-insurance, software / hardware products, application services
Perform service monitoring via configuring and using tools such as SolarWinds, Office 365 monitoring, and monitoring included within both on premise and cloud based (SaaS) services to ensure a high degree of availability for customers
Remediation of issues discovered as a part of monitoring, either directly or in working with other YTC staff or service providers
Performs other duties as required
Qualification
Required
Bachelor's degree
Associate's degree in a related field and at least two years relevant experience
Preferred
Knowledge of high level PC, Server, Network architecture as it pertains to system monitoring, data backup, auditing, alerting, logging, and access control
Knowledge of hosted telephony solutions, enterprise monitoring and back-up solutions
Benefits
Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting
Flexible work schedules
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Defined benefit and defined contribution plans
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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