Junior Associate Solutions Consultant jobs in United States
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Zendesk ยท 2 days ago

Junior Associate Solutions Consultant

positionAustin, TX
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$49.04/hr - $73.08/hr

Zendesk is a company that focuses on improving customer service experiences. They are seeking a Junior Associate Solutions Consultant to support sales and solutions consulting teams by providing technical support and understanding customer needs in the SMB market segment.

Customer ServiceData ManagementEnterprise SoftwareSoftwareTechnical Support
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H1B Sponsor Likelynote

Responsibilities

Sales and Presales Support: Assist the sales and solutions consulting team in developing proposals, preparing presentations, delivering solution assets/demonstrations, and managing customer relationships to drive sales initiatives
Cross-Functional Collaboration: Work closely with various teams within the Go-to-Market organization to understand different functions and how they contribute to overall business goals
Market Research and Analysis: Conduct market research to identify trends, customer needs, and competitive landscape, providing insights to inform strategic decisions
Marketing Initiatives: Collaborate with the sales and marketing teams to support campaigns, create content, and help drive demand for Zendesk solutions

Qualification

Analytical skillsProblem-solving skillsCommunication skillsAI technologies awarenessWeb/scripting technologiesSaaS applicationsOffice productivity softwareProactive mindsetEagerness to learnPassion for technologyCustomer experienceAdaptable mindset

Required

Bachelor's degree in Business, Computer Science, Communications, or a related field with applicable coursework
Strong analytical and problem-solving skills
Excellent written and verbal communication abilities
Proficiency in office productivity software
Awareness of AI technologies (LLM, ChatGPT) and web/scripting technologies (e.g., HTML and CSS) and SaaS applications
A proactive and adaptable mindset
Eagerness to learn
A passion for technology and customer experience

Preferred

An internship or relevant experience in sales, call centers, or customer service

Benefits

Competitive salary
Health and wellness benefits
Opportunities for career advancement

Company

Zendesk

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Zendesk develops a customizable customer service platform for organizations.
dateFounded in 2007
location
San Francisco, California, USA
people-size5001-10000 employees
web-link
http://zendesk.com

H1B Sponsorship

Zendesk has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (69)
2023 (37)
2022 (92)
2021 (93)
2020 (44)

Funding

Current Stage
Public Company
Total Funding
$85.5M
Key Investors
RedpointMatrixBenchmark
2022-11-22Private Equity
2022-06-24Acquired
2019-09-18Grant

Leadership Team

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Mikkel Asger Svane
CEO and Co-Founder
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Adrian McDermott
Chief Technology Officer
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Recent News

Index Ventures
Index Ventures Portfolio
2026-01-06
Small Business Trends
Zendesk Boosts Employee Service with Unleash AI Acquisition
2026-01-04
Small Business Trends
Zendesk Teams Up with AWS to Revolutionize AI-Driven Contact Centers
2025-12-25
Company data provided by crunchbase