Staples · 1 day ago
Inside Account Executive
1301 Ridgeview, Lewisville, TX, 75057, US
Full-time
Hybrid
Entry Level
1+ years expStaples is a business-to-business company that focuses on providing tailored products and services to meet unique customer needs. The Inside Account Executive role involves engaging with small to mid-sized accounts to grow and retain their business through remote communication and exceptional customer service.
ConsumerE-CommerceEnterprise SoftwareOffice SuppliesRetail
Responsibilities
Leverage various internal partners to drive growth and ensure customer satisfaction. This includes, but is not limited to, Category Sales Specialists, Sales Operations, and Customer Service Teams
Use Professional Selling Skills (PSS) to identify customer needs and close/win opportunities
Influences on-the-spot pricing decisions to cultivate a seamless customer experience
Maintain and grow revenue by consistently meeting activity goals and daily metrics - outbound dials, sell time, live contacts, and created opportunities
Manage sales funnel to close opportunities
Implement strategies to retain at-risk customers or those considering canceling their subscriptions
Engage with customers to uncover and win new opportunities and discuss promotions and/or campaigns
Keep customers engaged with the company through regular check-ins, follow-up calls, or personalized interactions
Gather feedback from customers about their experiences, needs, and preferences and convey this information to relevant departments within the company for improvement
Identify and resolve customer problems, complaints, or inquiries, and ensure that customers receive timely and effective solutions
Provide customers with information about new features, upgrades, or offerings that may be of interest to them and explain how these additions can benefit them
Qualification
Required
High school diploma or GED
1+ years of experience in a sales, customer service, or a sales support position
2+ years experience with MS Word, Outlook, Excel and PowerPoint
Strong drive and a desire to win
Strong aversion to complacency
Proven ability to view rejection as a learning opportunity and double down on next best actions
Strong phone presence
Strong time management skills
Ability to effectively communicate and build relationships
Ability to sell company values and services, in addition to program features and benefits via phone and internet
Ability to adapt to a fast-paced organization
Preferred
Bachelor's degree preferred or equivalent related experience
Account management experience
Solution oriented, self-starter and results oriented
Proven ability to meet or exceed incremental sales and gross profit goals - growing sales and margin within current customer base
Adaptable to Change
Coachable, able to incorporate feedback
Ability to work in a team sales environment
Industry knowledge a plus
Benefits
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
And more!
Company
Staples
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
10001+ employees
H1B Sponsorship
Staples has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (172)
2023 (147)
2022 (161)
2021 (121)
2020 (178)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
US Department of Energy
2024-07-09Grant· $7M
2017-06-28Acquired
1999-11-15Post Ipo Equity
Leadership Team
Michele Parzianello
Chief Sales Officer
Recent News
The Morning Call
2025-12-07
Agri Investor
2025-12-02
The Morning Call
2025-12-02
Company data provided by crunchbase