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Integration International Inc. · 2 days ago

Supply Chain/Logistics Coordinator

Foxborough (Foxboro), MA

Contract

Onsite

New Grad, Entry Level

$25/hr - $30/hr

Integration International Inc. is a company seeking a Supply Chain/Logistics Coordinator. The role involves acting as a liaison for daily interactions with customers and managing service orders to meet delivery requirements while ensuring high levels of customer service.

Information Technology

Hiring Manager

Ron Pillai

Responsibilities

Provide our customers with the highest levels of customer service in a demanding and challenging environment on a consistent daily basis

Manage service and service sales orders to ship day of order being booked when stock is available in local warehouses

Prioritize logistics needs when necessary; communicate with warehouse operations and logistics team to in order to meet delivery requirement

Follow existing processes and procedures to ensure daily execution of operating standards and service level agreements

Ability to effectively communicate with professionalism and positive attitude with various individuals/groups

Qualification

Supply Chain ManagementLogistics CoordinationCustomer ServiceERP SoftwareProblem SolvingMulti-taskingPriority SettingInterpersonal SkillsCritical ThinkingDecision MakingPositive Attitude

Required

Planner with supply chain exposure/experience

All submittals must include a MS Excel 365 intermediate user assessment result in full scoring 80% or higher for the hiring manager to review

Strong customer focus

Provide our customers with the highest levels of customer service in a demanding and challenging environment on a consistent daily basis

Manage service and service sales orders to ship day of order being booked when stock is available in local warehouses

Prioritize logistics needs when necessary; communicate with warehouse operations and logistics team to in order to meet delivery requirement

Follow existing processes and procedures to ensure daily execution of operating standards and service level agreements

Ability to effectively communicate with professionalism and positive attitude with various individuals/groups

Priority setting – functions effectively in a fast paced and dynamic environment, ability to focus on what is important, copes with change, can shift gears when necessary

Decision making / Problem solving – can make decisions in a timely manner based on analysis and good judgment that suits customer's demand

Utilizes logic to solve issues and look beyond the scope to provide the upmost customer satisfaction

Understand how to get things done within our network

Drive for positive results – pushes for results that exceed expectations

Must possess thorough understanding of customer service, supply chain, logistics and transportation method service requirements in order to ensure optimal day-to-day management of orders

Ability to work in a dynamic, fast past and global environment

Detailed and multi-task oriented, strong interpersonal skills, critical thinking and problem-solving skills

Experience with logistics, ERP and warehouse related software