SciTec, Inc. ยท 1 day ago
Mission Operations Support Engineer
Aurora, CO
Full-time
Onsite
Senior Level, Lead/Staff
$138K/yr - $152K/yr
10+ years expSciTec, Inc. is a dynamic small business focused on delivering advanced sensor data processing technologies for National Security and Defense. They are seeking a Mission Operations Support Engineer to provide technical support for a mission-critical software system, ensuring its reliable operation and assisting with deployment and integration tasks.
AerospaceConsultingInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide hands-on technical support for a mission-critical operator UI, ensuring correct behavior, performance, and usability during live operations
Troubleshoot UI-related issues, including data correctness, latency, state synchronization, and operator workflows
Work directly with government operators to diagnose issues, explain system behavior, and recommend mitigations or workarounds
Serve as a technical escalation point during operational anomalies or incidents
Assist with deployment, configuration, and integration of the full software stack, including UI, backend services, messaging, and supporting infrastructure
Support system integration testing, operational readiness testing, and validation activities
Participate in release verification, smoke testing, and post-deployment validation
Monitor system health, logs, metrics, and alerts to identify and diagnose issues across the stack
Support investigation of operational issues and anomalies, including root cause analysis
Coordinate with development, systems, and infrastructure teams to resolve issues efficiently
Document operational issues, resolutions, and lessons learned to improve system reliability and operator experience
Provide feedback to engineering teams on UI usability, operational workflows, and system reliability
Help improve monitoring, alerting, and operational tooling
Contribute to technical documentation and troubleshooting guides
Identify recurring failure modes and recommend improvements to reduce operational risk
Qualification
Required
A bachelor's in computer science, engineering, physical sciences, mathematics, or similar field
At least 10 years professional experience and fluency in one or more of the following languages: C++, Python
Strong experience supporting complex software systems in operational or production environments
Hands-on experience with modern UI technologies (web-based or rich-client UIs) and UI troubleshooting
Solid understanding of backend systems, APIs, and distributed software architectures
Experience with software deployment, integration, and testing workflows
Ability to analyze logs, metrics, and system behavior to diagnose issues
Strong communication skills and the ability to work directly with non-developer operators in mission-focused environments
Ability to work primarily at a secure government facility in Aurora, CO without cellphone access
Ability to support trainings and meetings at our Boulder, CO office
Preferred
Experience in aerospace, defense, space systems, or other mission- or safety-critical domains
Familiarity with real-time or near-real-time systems
Experience with monitoring/observability tools (logs, metrics, tracing)
Experience supporting systems used by government or regulated operators
Experience working alongside SRE, systems engineering, or DevOps teams
Experience with Python, JavaScript, or C++
Experience with Git, Jira, Confluence, Scrum
Experience collaborating with cross-functional teams
Experience with backend development or UI/UX design is a plus
Experience with OPIR, E/O, SAR, Spectral, RF, or other remotely sensed data
A current DoD security clearance
Benefits
4% Safe Harbor 401(k) match
100% company paid HSA medical insurance, with a choice of 2 buy-up options
80% company paid dental insurance
100% company paid vision insurance
100% company paid live insurance
100% company paid long-term disability insurance
100% company paid hospital indemnity insurance
Voluntary accident and critical illness insurance
Short-term disability insurance
Annual profit-sharing plan
Discretionary performance bonus
Paid parental leave
Generous Paid Time Off (PTO), including holidays, vacation, and sick pay
Flexible work hours
Company
SciTec, Inc.
The world brings ever-evolving challenges; SciTec builds solutions.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-10-05Acquired
Leadership Team
David Simenc
President
Recent News
Tech Startups - Startups and Technology news
2025-10-07
2025-09-05
Company data provided by crunchbase