Director of Deposit Operations jobs in United States
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CIBC · 3 days ago

Director of Deposit Operations

CIBC is a relationship-oriented bank for the modern world, seeking a Director of Deposit Operations to provide senior leadership to a major US Operations division. The role involves overseeing performance, managing risk, and ensuring the bank's strategic objectives are met while fostering a culture of collaboration and diversity.

BankingCredit CardsFinancial Services

Responsibilities

You will provide strong leadership and management that will meet strategic, transformational and tactical objectives for the division
You will effectively run, protect and transform the division to meet the bank’s growth, regulatory, and complexity demands
Measure results to assess performance relative to objectives
Develop and maintain strong reporting to manage the business, including KPIs
You will lead and embrace a strong culture that includes an emphasis on communication, collaboration, process improvement, risk mindset, operational resilience, and being a champion for change
You will ensure day-to-day activities are effectively managed, including implementing and adhering to policies and procedures
Collaborate effectively with partners across TI&I and internal partners outside TI&I including, Treasury Management, all lines of business, HR, and Risk functions
Effectively manage and oversee third party vendors
Acquire and develop talent
Embrace and promote a culture of diversity and inclusion
Build strong relationships with enterprise/Canadian CIBC partners and align with appropriate enterprise standards and expectations

Qualification

Operations ManagementRisk ManagementLeadershipProcess ImprovementsClient FacingExecutive LeadershipPeople ManagementTechnical KnowledgeStrategic InitiativeStrategic Initiative ManagementCommunicationMentoring Staff

Required

10+ years of management experience with the proven ability to manage a team of employees
Experience in leading an operations function within a large banking organization with extensive experience in risk and control focus in loan operations
Strong leadership and management skills that meet strategic, transformational and tactical objectives for the division
Ability to effectively run, protect and transform the division to meet the bank's growth, regulatory, and complexity demands
Ability to measure results to assess performance relative to objectives
Ability to develop and maintain strong reporting to manage the business, including KPIs
Ability to lead and embrace a strong culture that includes an emphasis on communication, collaboration, process improvement, risk mindset, operational resilience, and being a champion for change
Ability to ensure day-to-day activities are effectively managed, including implementing and adhering to policies and procedures
Ability to collaborate effectively with partners across TI&I and internal partners outside TI&I including, Treasury Management, all lines of business, HR, and Risk functions
Ability to effectively manage and oversee third party vendors
Ability to acquire and develop talent
Ability to embrace and promote a culture of diversity and inclusion
Ability to build strong relationships with enterprise/Canadian CIBC partners and align with appropriate enterprise standards and expectations
Goal-oriented and motivated by accomplishing goals and delivering best results
Ability to inspire outcomes by sharing expertise and building relationships
Ability to take initiative, go above and beyond, and deliver results
Ability to investigate complex problems and communicate detailed information in a meaningful way
Client-focused and engaged with purpose to find the right solutions

Benefits

Medical
Dental
Vision
Health Savings Account
Life Insurance
Disability
Other Insurance Plans
Paid Time Off (including Sick Leave, Parental Leave and Vacation)
Holidays
401(k)
Banking benefits
A benefits program
A vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

Company

CIBC is a financial service company that offers business solutions.

Funding

Current Stage
Public Company
Total Funding
$2.38B
2025-09-22Post Ipo Debt· $326.24M
2025-07-09Post Ipo Debt· $750M
2024-10-29Post Ipo Debt· $500M

Leadership Team

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Harry Culham
Chief Operating Officer | Chef de l’exploitation
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David Garnier Nova Scotia
Vice President
Company data provided by crunchbase