Old Republic Title · 3 days ago
Bi-lingual Escrow Assistant (English/Spanish)
Old Republic Title is a reputable company delivering trusted real estate and title solutions across the nation. They are seeking an Escrow Assistant who will support real estate transactions by working closely with escrow officers, lenders, attorneys, and clients to ensure smooth and timely closings.
InsuranceMortgageReal Estate
Responsibilities
Provide professional, proactive support to escrow officers throughout all phases of the transaction
Communicate clearly and respectfully with clients, business partners, and internal teams via phone, email, and in person
Thoroughly document all conversations and actions to ensure accuracy, transparency, and accountability
Maintain confidentiality and deliver a consistently high level of customer service
Manage multiple tasks, prioritize deadlines, and stay organized in a fast-paced environment
Accurately prepare, review, and process escrow and closing documents
Demonstrate intermediate knowledge of title insurance policies, endorsements, and escrow procedures
Apply sound judgment, initiative, and strong problem-solving skills to ensure smooth closings
Stay up to date with company policies, regulations, and industry standards
Support company goals and technology initiatives; adapt to new tools and systems with ease
Continue professional escrow education through company-provided training and resources
Qualification
Required
Must be Bi-Lingual for this role
Provide professional, proactive support to escrow officers throughout all phases of the transaction
Communicate clearly and respectfully with clients, business partners, and internal teams via phone, email, and in person
Thoroughly document all conversations and actions to ensure accuracy, transparency, and accountability
Maintain confidentiality and deliver a consistently high level of customer service
Manage multiple tasks, prioritize deadlines, and stay organized in a fast-paced environment
Accurately prepare, review, and process escrow and closing documents
Demonstrate intermediate knowledge of title insurance policies, endorsements, and escrow procedures
Apply sound judgment, initiative, and strong problem-solving skills to ensure smooth closings
Stay up to date with company policies, regulations, and industry standards
Support company goals and technology initiatives; adapt to new tools and systems with ease
Continue professional escrow education through company-provided training and resources
Strong attention to detail, organization, and accuracy under deadlines
Excellent written and verbal communication skills, including active listening and professionalism
Ability to multitask effectively while maintaining composure and quality
Proficiency in Microsoft Office Suite and Outlook
Intermediate understanding of accounting principles (debits and credits)
A positive, team-oriented mindset with a commitment to excellence and customer satisfaction
Preferred
Escrow experience preferred
Notary commission preferred (or willingness to obtain)
Benefits
Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets