Apply on Employer Site

OpenSesame · 1 day ago

Account Manager

United States

Full-time

Remote

Mid Level

$80K/yr - $105K/yr

OpenSesame is transforming workforce development with an AI-powered marketplace of over 50,000 skill-building courses. The Account Manager plays a critical role in expanding the impact of the platform by uncovering new opportunities within existing customer relationships and driving revenue growth through consultative expansion conversations.

EdTechEducationVirtual Workforce

Responsibilities

Build a deep understanding of account structure and proactively identify untapped departments, new stakeholder groups, and emerging initiatives where OpenSesame can add value

Break into new areas of the organization and drive the first conversation, establishing OpenSesame as a strategic partner

Deliver consistent expansion revenue by executing a targeted outreach and account penetration strategy

Master Simon and Oro’s value propositions and quickly become fluent in telling their impact story

Identify where these new solutions solve challenges not addressed by customers’ current learning approach

Lead the cross-sell sales motion—from gap analysis to proposal—to expand account footprint and introduce customers to OpenSesame’s evolving product ecosystem

You consistently exceed expansion revenue goals and drive meaningful adoption of Simon and Oro across multiple accounts

You unlock new buying centers and net-new stakeholder relationships, expanding OpenSesame’s footprint across departments and teams

Your Customer Success partners describe you as a force multiplier for account growth, enabling seamless transitions from expansion to adoption and execution

You maintain a strong, strategic expansion pipeline rooted in thoughtful account penetration plans and disciplined forecasting

Customers experience a cohesive, value-driven partnership that aligns your expansion efforts with CSM-led outcomes and long-term success

Form and maintain trusted, influential relationships across HR, L&D, talent development, operations, and other functional groups, navigating complex organizations to uncover champions, sustain multi-threaded engagement, and adapt to organizational change

Conduct strategic conversations that surface future initiatives, budget cycles, and organizational priorities

Collaborate closely with Customer Success Managers to align on evolving account goals and customer outcomes, using their insights to continuously refine expansion strategy and target high-likelihood buying centers

Maintain rigor around CRM accuracy, forecasting, and account planning to support predictable expansion performance

Develop and update structured account growth plans that map buying centers, stakeholder relationships, expansion plays, and product priorities over time

Qualification

Account ManagementConsultative SellingRelationship BuildingCRM AccuracyStrategic PlanningCross-SellingCommunication SkillsTeam Collaboration

Required

Proven examples from your career that show you can build systems, lead teams, scale ecosystems, and drive results

Instincts of a hunter and the discipline of a strategist

Ability to find openings, ask the right questions, and create opportunities

Thrive on building relationships quickly and expanding them deliberately

Naturally consultative and able to connect organizational goals to OpenSesame solutions

Work seamlessly with Customer Success Managers without losing ownership of the expansion sales motion

Build a deep understanding of account structure and proactively identify untapped departments, new stakeholder groups, and emerging initiatives

Deliver consistent expansion revenue by executing a targeted outreach and account penetration strategy

Master Simon and Oro's value propositions and quickly become fluent in telling their impact story

Lead the cross-sell sales motion—from gap analysis to proposal

Consistently exceed expansion revenue goals and drive meaningful adoption of Simon and Oro across multiple accounts

Unlock new buying centers and net-new stakeholder relationships

Maintain a strong, strategic expansion pipeline rooted in thoughtful account penetration plans and disciplined forecasting

Form and maintain trusted, influential relationships across HR, L&D, talent development, operations, and other functional groups

Conduct strategic conversations that surface future initiatives, budget cycles, and organizational priorities

Collaborate closely with Customer Success Managers to align on evolving account goals and customer outcomes

Maintain rigor around CRM accuracy, forecasting, and account planning to support predictable expansion performance

Develop and update structured account growth plans that map buying centers, stakeholder relationships, expansion plays, and product priorities over time